A new week and a new white paper. This week’s it’s focused on two hot topic – customer relationships and Big Data: Optimizing Customer Relationships in the Era of Big Data Companies face a new and growing challenge – how to fully leverage the benefits of big data for increased customer insights without being submerged under [...]
agile
A new week and another new white paper. This week it is The Decisions at the Heart of Your Process How Decision Management simplifies business processes and improves results Companies applying Business Process Management can create simpler and more agile processes, and more flexible business applications, by externalizing decisions and applying business rules to effectively manage those [...]
A new week and another new white paper. This week it is Beyond Business Agility: Becoming Adaptive and Analytic Business rules are a powerful tool for developing agile systems. Moving forward, becoming analytic and adaptive as well as agile will be a source of competitive advantage. This white paper is based on my keynote from the Building [...]
I am speaking at the TDWI Executive Summit in San Diego, August19th at 11:15am on Moving to Real-Time Analytic Decision Making with Decision Management For organizations today, the right time to make a decision is increasingly in real time. Customers want responses in real time, supply chains must adapt to disruption in real time, and fraud must [...]
The last item in the program here at IBM IMPACT before I go speak is a panel of General Managers led by Rob Leblanc. Interesting points included: Is a connected car a mobile data center or just a big, complex mobile device? Or both. How do CIOs partner with COOs to drive smarter process and [...]
Day 2 at IBM IMPACT kicked off with another IBM keynote. Dave Farrell got it started telling us that IBM got record attendance this year and that customers will be talking about how “business in motion” has helped them. First up is Jim King of BMI – a licensing and rights management company in the [...]
As we start the series let’s begin with a set of what I consider to be critical elements in a Marketing Decision Management solution. These are not a complete set of everything a solution might do but a set of critical elements from my (decision management) perspective. A suitable marketing solution is: Multi-channel, supporting inbound [...]
Syndicated from my blog on the International Institute for Analytics Site IIA is talking about analytics entering a new era, Analytics 3.0, The Era of Impact. What is Analytics 3.0? According to IIA, Analytics 3.0 marks the stage of maturity where leading organizations realize measurable business impact from the combination of traditional analytics and big data. High-performing companies [...]
I am giving a web class with 7DEE on April 1 at 2:00pm ET on Use Cases for Big-Data Analytics in the Cloud. This session will be a 30-40 minute audio presentation (slides provided in advance) followed by 30-45 minutes of chat questions/answers. The session will cover: The intersection of big-data and the cloud offers unique [...]
One of the sessions I am most looking forward to is next – Ryan Schmiedl and SAS’ view of Decision Management. Ryan kicks it off with examples of operational decision making – credit card approvals, car loan approval, claims payment. Decisions about transactions made in real-time or near real-time. These systems, Decision Management Systems, embed [...]
I am giving a webinar with IDG and IBM on ‘Better Results With Analytics and Decision Management Systems‘ at 10:00am Pacific/1:00 PM Eastern on Wednesday, February 27, 2013. To fully leverage and reap the benefits of Big Data, organizations need to adopt the proven technologies of business rules AND predictive analytics to build decision management systems [...]
This post is going live as I begin my keynote at Building Business Capability 2012 on Beyond Business Agility: Becoming Analytic and Adaptive Organizations are increasingly focused on delivering more agile systems. The use of business rules as a foundation for these systems delivers agility by ensuring that they are transparent, easy to change and [...]
The purpose of business analysis is to accurately describe the requirements for an information system (more or less). Business Analysts use a variety of techniques to do this. They use techniques designed to help them find out what is required, to elicit the requirements, and they use techniques to describe and model those requirements in [...]
Gagan Saxena and I are speaking at this year’s Building Business Capability conference October 28 – November 1 in Fort Lauderdale, FL and I am giving a tutorial. My speech is on Beyond Business Agility: Becoming Analytic and Adaptive Organizations are increasingly focused on delivering more agile systems. The use of business rules as a foundation for [...]
I am speaking at IBM’s IMPACT Comes to You in Costa Mesa, CA on September 12. I will present on BPM and Decision Management for Smarter, Simpler and More Agile Processes: One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and [...]
As many of you know, Decision Management Solutions publishes a report on Decision Management Systems platform technologies. We have just released a new version with more vendor information, links to product reviews and great new content on best practices and key product characteristics. To recap: Decision Management Systems are agile, analytic and adaptive. They are [...]
We recently posted an update to a white paper called “Becoming a Decision-centric Organization” to our site. Having worked with a fair number of organizations whose success or failure is determined by the decisions they make I see many that are handicapped by systems and approaches that are centered on processes or functions. Becoming more [...]
I recently spent some time with the Bosch Software Innovations team (makers of Visual Rules, recently reviewed on the blog) and one of the topics of discussion was the Internet of Things – an area of research of great interest to Bosch as a whole. As Wikipedia puts it this refers to “uniquely identifiable objects (things) [...]
4. It will never work There is sometimes an almost irrational fear that this stuff does not work. Old school programmers who resist any technology that does not require JCL Organizations where it’s “just not how we do things here” “We are using methodology X and business rules does not fit” “We do agile programming [...]
IBM has two core Decision Management products, Operational Decision Management and Analytical Decision Management. As noted yesterday CIOs see a need to drive better real time decisions while CEOs see the need to differentiate their organizations by translating insight into actions (by making decisions). The Decision Management solutions are focused on optimizing decisions – not [...]

