I am speaking at IBM’s IMPACT Comes to You in Costa Mesa, CA on September 12. I will present on BPM and Decision Management for Smarter, Simpler and More Agile Processes:
One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and manage them as peers – not part of the process but supporting it – find they can simplify process designs, increase agility and bring business users and IT into better alignment. I will build on real case studies to show you how streamlining decision management can deliver simpler, more manageable processes to enhance efficiency.