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Last quarter Mark Breading of Strategy Meets Action wrote a couple of interesting pieces – COVID-19: A tipping point for insurance digital transformation? and Will COVID-19 Be The Tipping Point for Digital Transformation? I blogged about the general sense that digital transformation is being pushed by COVID-19 last week. But Mark makes a compelling case [...]

A survey in CIO magazine on IT leaders’ thinking in the current crisis revealed that a plurality (37%) chose digital transformation as their first priority to help the business persevere through the current disruption. Moreover, a full 61% of respondents agreed with the statement that the effects of the pandemic are actually accelerating digital transformation [...]

COVID-19 is driving a new normal in which resources must be allocated and managed more dynamically.

The new normal of COVID-19 is going to need customer relationships to be built and sustained remotely.

The new normal of COVID-19 requires systems that let you react quickly and accurately.

The COVID-19 Coronavirus has upended the world economy – and your business. While the impacts to date have been dramatic, we have to face the fact that this is the beginning of a new normal – a world in which this virus circulates. This will have short- and medium-term consequences for your business regardless of [...]

One of the key benefits of decision management is its focus on operational decisions. Diving into these operational decisions further, you can typically identify several micro-decisions that, when improved, will dramatically affect business performance. “Micro-decisions” are the decisions made transaction by transaction, customer by customer. Companies often fail to recognize these as individual decisions, instead [...]

We’ve blogged recently about some of the challenges in analytics and AI – How More Companies Can Maximize the Potential of Analytics and 80% of insurance carriers aren’t delivering high impact analytics – building on some great McKinsey research. They recently published another article, this time targeted at Chief Analytics Officers – Rebooting analytics leadership: Time to move beyond the [...]

Recently we have posted on the Decision Management Solutions blog about a couple of interesting pieces of McKinsey research that discuss the unfortunate truth – most companies are NOT succeeding with advanced analytics. First, there’s this general research How More Companies Can Maximize the Potential of Analytics: “Senior executives tell [McKinsey] that their companies are struggling to [...]

Cassie Kozyrkov, the Chief Decision Intelligence Engineer at Google wrote an article recently titled  Is your AI project a nonstarter in which she identified 22 check list items for a candidate AI project. It’s a great article and you should definitely read it. In particular you should note the quote at the top: Don’t waste [...]

IBM is hosting an event on its AI strategy. Rob Thomas kicked off by asserting that all companies need an AI strategy and that getting success out of AI – 81% of projects fail due to data problems – involves a ladder of technology with data at the bottom and AI at the top. It’s [...]

An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring analytic results are used in the real-world. An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring [...]

An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring analytic results are used in the real-world. An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring [...]

An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring analytic results are used in the real-world. This is the first of three blog posts about how to become an analytic enterprise: Focus on business decision-making (this post). Move beyond reporting [...]

A recent article on Dig-in talked about How insurers can think strategically about AI. It contained a killer quote from Chris Cheatham of RiskGenius: A lot of times people jump in and try AI without understanding the problem they’re trying to solve. Find the problem first, then figure out if AI can solve it, and what [...]

John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]

Jim Sinur, VP of Research and Aragon Fellow at Aragon Research recently posted “Better Decisions with Decision Management” to his blog. Jim begins by describing Decision Management as “another discipline that will help consistently deliver better decisions”, especially when added to analytics and AI. It’s great to have Jim’s focus turn to a Decision Management [...]

Building a data-driven culture, where evidence-based decisions support bottom-line business objectives and AI is embedded into workflows across your organization. Ensure data is secure and accessible, wherever it lives, and get insights from data and turn them into competitive advantage. Use the entire spectrum of data science, artificial intelligence and machine learning to lay a [...]

Ginni Rometty kicks off the main event with her opening keynote focusing on putting smart to work. Her premise is that everything could be changing now because business and technology architectures are changing at the same time – something that does not happen very often. The opportunity is for exponential change across all businesses thanks [...]

I recently worked with Tho Nguyen of Teradata on a white paper called Illuminate Dark Data for Deeper Insights While organizations of all sizes across all industries are keen on becoming data-driven, most focus on only a fraction of the many types of available data. Not accessing a fuller spectrum of data, including those from “dark [...]