I am participating with Mark Mastop of Blueriq in an all-day Masterclass on Intelligent processes: the way to more service and less administration, September 11 in ’s-Hertogenbosch, The Netherlands.
Many businesses and government agencies model their business using a process-based approach. Whilst this is a step in the right direction, they still often come up against barriers. One of these barriers is new business processes that fail to meet their goals due to a lack of flexibility. As a result, the administrative backlog increases to the detriment of the customer. Want to learn how to avoid this? The solution lies in intelligent business processes. Processes that are dynamic, transparent and flexible. That focus not on you or your suppliers, but on the customer. In processes such as these, decision management plays a crucial role. Take the plunge and make a decision, with the confidence it’s the right one. That’s the first step towards intelligent business processes!
Want to know how to create intelligent processes based on decision management? And how to integrate BPM, case management and business rules management in these business processes? The Blueriq and Decision Management Solutions masterclass will teach you which approach works best when.