Like many of you, I am sure, I am fan of xkcd. After all, any site that is both humorous and has a wiki to explain WHY it’s humorous (explainxkcd.com) must be good. A recent one struck a chord: We do a lot of work with companies that have been investing heavily in digitizing their [...]
I am super-excited to announce that an article I have been working on with Michael Ross has just been published on Harvard Business Review – Managing AI Decision-Making Tools The nature of micro-decisions requires some level of automation, particularly for real-time and higher-volume decisions. Automation is enabled by algorithms (the rules, predictions, constraints, and logic [...]
Don’t jail your logic in code Our friends at Data Decisioning forwarded an article from The Register recently – Inflexible prison software says inmates due for release should be kept locked up behind bars. The basic building blocks of this story is that there is a module calculating release dates for prisoners that was clearly [...]
Bart de Langhe and Stefano Puntoni recently published a great article in the MIT Sloan Management Review called “Leading With Decision-Driven Data Analytics.” In contrast to so much of the literature that focuses first on data, they focus on decision-making. In fact they go so far as to say that: “Leaders need to make sure [...]
We help a lot of clients select, install and adopt a Business Rules Management Systems (BRMS). These clients are looking to get automate decision-making with transparency, deliver business control of their critical decision-making logic and establish an ability to drive continuous improvement through simulation and impact analysis. Adopted correctly, these benefits ensure that a BRMS [...]
Eric Siegel and I had a great discussion about doing Machine Learning BACKWARDS recently – you can watch the recording below or on our YouTube Channel. Eric, if you don’t know, is the founder of Predictive Analytics World, a leading consultant, and author of “Predictive Analytics“. You can also check out Eric’s new Coursera class. This [...]
A few months back, Scott Adams posted a great Dilbert that I have been meaning to write about for a while (click on the image to see the original). In the strip, Dilbert says “You don’t go to war with the data you need. You go to war with the data you have.” Now Scott [...]
Working with companies that are investing in becoming analytic enterprises, we have determined that there are three critical success factors. Whether you are focused on business analytics, data mining, predictive analytics, machine learning, artificial intelligence, or all of the above, these factors will be critical. Check out these videos that talk about them: Analytic Enterprises [...]
Gartner recently published a piece “Top 10 Trends in Data and Analytics, 2020” that you can currently get from our friends at ThoughtSpot (registration required). It’s an interesting report you should definitely check out. My favorite section was the one on Decision Intelligence, within which they include the kind of digital decisioning or decision management [...]
Last quarter Mark Breading of Strategy Meets Action wrote a couple of interesting pieces – COVID-19: A tipping point for insurance digital transformation? and Will COVID-19 Be The Tipping Point for Digital Transformation? I blogged about the general sense that digital transformation is being pushed by COVID-19 last week. But Mark makes a compelling case [...]
A survey in CIO magazine on IT leaders’ thinking in the current crisis revealed that a plurality (37%) chose digital transformation as their first priority to help the business persevere through the current disruption. Moreover, a full 61% of respondents agreed with the statement that the effects of the pandemic are actually accelerating digital transformation [...]
COVID-19 is driving a new normal in which resources must be allocated and managed more dynamically.
The new normal of COVID-19 is going to need customer relationships to be built and sustained remotely.
The new normal of COVID-19 requires systems that let you react quickly and accurately.
The COVID-19 Coronavirus has upended the world economy – and your business. While the impacts to date have been dramatic, we have to face the fact that this is the beginning of a new normal – a world in which this virus circulates. This will have short- and medium-term consequences for your business regardless of [...]
Some of our old friends at Gartner have just published some great research on Decision Management. Specifically they have extended their work on Decision Management Suites (blogged about here) and focused on How to Choose Your Best-Fit Decision Management Suite Vendor [Gartner subscription or modest fee]. As they say in the intro: Decision management suites [...]
Balancing multiple profit drivers is essential in many high volume, transactional decisions targeted with Decision Management. Being able to execute decisions, monitor their effectiveness, learn what works, and systematically improve your decision-making results in significant business benefit. Mathematical optimization let’s you go even further. We recently published a new white paper – The Customer Journey [...]
If you’re stuck sheltering in place or bored working from home, we have a great opportunity for you. You can learn a vital new skill – Decision Requirements Modeling – from the comfort of your home FOR FREE! We are going to take some of our popular online training materials and provide a FREE 2-hour introduction [...]
I recently got together with Irene Lyakovetsky of Saugatuck Worldwide and well known independent analyst Jim Sinur to talk Digital Decisioning. Irene released our talk on her Saugatalk channel as a great series of snippets: Introducing Digital Decisioning and focusing it on operational, transactional decisions Using decision modeling and empowering the business owner Using Low [...]
A new white paper outlines the journey to optimal decisions and the role of mathematical optimization in getting the business results you want.