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Decision Management

The COVID-19 Coronavirus has upended the world economy – and your business. While the impacts to date have been dramatic, we have to face the fact that this is the beginning of a new normal – a world in which this virus circulates. This will have short- and medium-term consequences for your business regardless of [...]

Some of our old friends at Gartner have just published some great research on Decision Management. Specifically they have extended their work on Decision Management Suites (blogged about here) and focused on How to Choose Your Best-Fit Decision Management Suite Vendor [Gartner subscription or modest fee]. As they say in the intro: Decision management suites [...]

Balancing multiple profit drivers is essential in many high volume, transactional decisions targeted with Decision Management. Being able to execute decisions, monitor their effectiveness, learn what works, and systematically improve your decision-making results in significant business benefit. Mathematical optimization let’s you go even further. We recently published a new white paper – The Customer Journey [...]

A new white paper outlines the journey to optimal decisions and the role of mathematical optimization in getting the business results you want.

At Decision Management Solutions we do a lot of work with IBM and an old friend of ours – Harley Davis – just published a nice blog post “How do you best operationalize AI?” We’ve had many conversations on this topic with Harley and his team and it’s no surprise we’re completely aligned on this. [...]

It’s been a while since I posted a job but  BenjaminBaer@fico.com has an open spot if you are interested in marketing decision management technology. – James Director, Portfolio Marketing (Decision Management – Decision Technologies) The Opportunity Are you looking for a career where you can orchestrate, execute and support the go-to-market strategies for FICO’s platform, products, and [...]

The Decision Management team at Gartner (Rob Dunie , Roy Schulte, Derek Miers , Pieter den Hamer , Paul Vincent , Marc Kerremans and Erick Brethenoux ) have recently published a new paper entitled “Should Your Project Use a Decision Management Suite?” [Gartner subscription required]. It’s a great paper and I strongly recommend it if you have access. The quotes below [...]

New Digital Decisioning Book

Digital Decisioning: Using Decision Management to Deliver Business Value from AI There is an artificial intelligence (AI) revolution underway in enterprises across the globe as companies continue to adopt predictive analytics, machine learning and other AI across their businesses. This revolution puts managers and executives under enormous pressure to use AI to run their businesses more effectively. How do they do this? Will people lose their jobs?  Most [...]

I am speaking with Ryan Trollip, CTO of Decision Management Solutions, and Stephane Mery of IBM on Delivering Excellent Customer Experiences with Analytics and Automation at IBM THINK. Many customers are struggling to deliver consistent digital experiences across customer channels and touch points. Adopting a decision-first approach is a step in the right direction to [...]

We’ve blogged recently about some of the challenges in analytics and AI – How More Companies Can Maximize the Potential of Analytics and 80% of insurance carriers aren’t delivering high impact analytics – building on some great McKinsey research. They recently published another article, this time targeted at Chief Analytics Officers – Rebooting analytics leadership: Time to move beyond the [...]

Recently we have posted on the Decision Management Solutions blog about a couple of interesting pieces of McKinsey research that discuss the unfortunate truth – most companies are NOT succeeding with advanced analytics. First, there’s this general research How More Companies Can Maximize the Potential of Analytics: “Senior executives tell [McKinsey] that their companies are struggling to [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again December 4-6, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]

First Look: OpenL Tablets 5.21

EIS OpenL Tablets is a product of EIS Group focused on using a spreadsheet paradigm to manage business rules. I last spoke to OpenL Tablets in 2013 and recently got an update on the product. EIS OpenL Tablets is available as open source and in a commercial version. EIS Group is an insurance innovation company [...]

IBM is hosting an event on its AI strategy. Rob Thomas kicked off by asserting that all companies need an AI strategy and that getting success out of AI – 81% of projects fail due to data problems – involves a ladder of technology with data at the bottom and AI at the top. It’s [...]

Digital Insurance’s Insurance Analytics and AI event is coming to New York, November 27-28 (new venue and date) Austin September 27-28, 2018. This is going to be a great place to learn how to use analytics, machine learning, data science and AI to modernize your insurance business. I’ll post more as the details firm up but [...]

I’m a big believer in decision models using the DMN industry standard notation and Decision Management Solutions uses it on all our projects – we’ve modeled over 3,000 decisions and trained over 1,000 people. But we don’t use executable decision models very often and strongly disagree with those that say the only good decision model [...]

We are relaunching our newsletter, in a GDPR-compliant way, with a focus on DecisionsFirst Digital Transformation. We were probably GDPR-compliant before but better safe than sorry. We send emails about every 3 or 4 weeks with information about resources, events and articles on Decision Management topics. For example, case studies in digital transformation; decision modeling as a [...]

John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]

Jim Sinur of Aragon Research recently published a new blog Mounting Pressure for Better Decisions. He argues, correctly, that decision making is under pressure because there is more data available than ever before, a need for faster change in the way organizations make decisions to respond to evolving circumstances and a general need for speed in [...]

Maureen Fleming of IDC presented at IDC Directions on How Does Decision-Centric Computing Drive Digital Transformation? She kindly shared this presentation with me. Decision-centric computing, she says: continuously receives and analyzes data to predict when decisions need to be made, systematically learns how to automate those decisions, and acts on each decision to improve performance. [...]