≡ Menu

Requirements

Jim Powell just published a Q&A with me on Using Decision Management to Maximize Analytics. We covered a bunch of things: What, exactly,is decision management and what does it have to do with advanced analytics? What’s the history of decision management – where did it come from and does it work? What kind of decisions are [...]

OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]

I am giving a presentation to the Bay Area Chapter of the IIBA on “BABOK 3: What’s the big deal with decision modeling?” June 25th at 6:30pm in Sunnyvale Palo Alto, CA Decision Modeling is a new Technique in v3 of the BABOK(r) Guide. It’s also become a key element of the Business Intelligence and Business [...]

Some time back I participated in a large group of practitioners working on a new version of A Guide to the Business Analysis Body of Knowledge® . After months of consolidating feedback and updating this (vry thorough) document, the IIBA has announced a public review of version 3. As their own newsletter says: You can review [...]

I am giving a class at the TDWI World Conference “Evolving Your Requirements Approach to Advanced Analytics with Decision Management” in Boston, July 20-25. This is a new class for TDWI that builds on my successful class at the University of California Irvine Extension program. Big data makes it hard to scale human interpretation, forces [...]

At Decision Management Solutions we are big believers in building decision models as a way to specify the requirements for business rules projects. Our cloud-based, collaborative decision modeling software DecisionsFirst Modeler is ideal for building and managing these models. Not only that, it also works with any business rules management system, allowing you to link [...]

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace [...]

As part of our ongoing “Meet our Partners Series” I caught up with Claye Greene of TechBlue, a Decision Management Solutions partner. Claye and I made this recording of a webinar on legacy modernization. Please describe your current role and title and tell us a little about your company I’m Claye Greene, Managing Director of TechBlue. TechBlue is [...]

If you are interested in decision modeling and in the new Decision Model and Notation standard there’s still time to come to this quarter’s online training. We are running our highly recommended online Decision Modeling training live and online February 18, 19, 20, 2014 from 10:00 AM PT / 1:00 PM ET to 11:30 AM PT/ 2:30 [...]

Welcome to Part Two  of my interview with Jan Purchase, Director and Co-Founder of LuxMagi (Part One of the interview is here). Lux Magi are experts in helping their clients automate complex, legal and regulatory compliance processes using business rules technology and decision management.  Jan and I gave a webinar on Agile and Cost Effective Financial Compliance: Going [...]

I was pointed to a blog post today from the folks at Forrester talking about their Governance Risk and Compliance Platform wave report.  In an era of increasing regulation and increasing costs for compliance failures, these kinds of platforms are clearly important. These platforms help you manage documentation, track overall levels of risk, generate required reporting, [...]

I have just been announced as the new Editorial Director for Business Decision Management on BPMInstitute.org. The plan is that I will guide the direction of the Business Decision Management or BDM content as well as teach a number of new and improved training courses. BPMInstitute.org is a great outfit and I am excited to [...]

If you have been following the new Decision Model and Notation standard and want to understand a little more about how to do decision modeling using the approach, check out our white paper Decision Modeling with DMN. This white paper describes the four iterative steps to complete a Decision Requirements Model using the forthcoming Decision Model and [...]

We have been expanding recently, adding partners to help us deliver decision management to customers around the world. You can see the current list of partners here on Decision Management Solution’s website. To introduce these partners to you I am going to be conducting a series of interviews in the coming weeks. I am going [...]

Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, [...]

Well it’s official – the Object Management Group’s Board of Directors has voted to publish the Decision Model and Notation (DMN) specification. You can see the press release here. Decision Management Solutions is excited to be a submitter for this new standard. As I say in the press release: “Decision modeling is transforming how organizations adopt powerful [...]

We are running our “Decision Management and Decision Modeling” online in February. This 6-session online live training class will prepare you to be immediately effective in using the Decision Management approach and a modern, collaborative and standards-based approach to decision modeling.You will learn how to identify and prioritize the decisions that drive your success, see [...]

I am giving a webinar for the International Institute of Business Analysis on “Integrating Decision Modeling into your Requirements Process,” January 15 at 11am ET/8am PT [Note new date] A new generation of agile and analytic systems is delivering more accurate, more automated and more analytical decision-making to companies and organizations. Delivering consistent, and consistently [...]

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many [...]

The old way Few organizations treat their decisions as first class objects. Business analysts don’t write requirements for them while enterprise architects don’t include them in their patterns. Organizations may invest heavily in technology to improve decisions such as Business Intelligence or predictive analytics, but they don’t know which decisions they are hoping to improve [...]