decision management system

Big Data is often described in terms of an increase in volume, an increase in velocity and an increase in variety: More data, of more types, arriving more quickly. In this short series of blog posts I will discuss the impact of each aspect of Big Data on Decision Management Systems – systems designed to [...]

My colleague Gagan Saxena is giving the first of our new 30 minute webinars on Designing Smart Portals with Decision Management, July 11th 9am Pacific. How to design intuitive, relevant and personalized Portals using the power of Big Data, Analytics and Business Rules. Traditional Portals are geared towards presenting the best Information for users to make [...]

I got a chance to catch up with Via Science recently [Post updated June 2014 to reflect some changes in terminology]. Via Science is focused on “Big Math” for “big data.” They see big data companies spanning from data collection to search/storage to analysis/visualization. Big Math – the category in which they like to put [...]

In conjunction with The Conference Board of Canada I am giving a webinar on Big Data, Little Decisions: Using Decision Management Systems to Improve Marketing , June 19 at 11am PT/2pm ET. As companies invest in Big Data infrastructure they are looking for ways to show a return on that data. Using business analytics to put [...]

UPDATED 2/19/2015 for SAS® Decision Manager v 2.2 reflecting ongoing integration of capabilities into the core product as well as new features (in italics). SAS has announced its new Decision Management product – SAS® Decision Manager  – back in 2013 and it is now in version 2.2. Over recent years SAS sees an increasing focus [...]

A new week and a new white paper. This week’s is Becoming a Decision-Centric Organization Organisations face many challenges in today’s business climate. Organisations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organisations struggle to improve business productivity [...]

Jason Verlen and Bernard Spang took one of the breakout sessions on analytic innovations. IBM, as noted yesterday, sees a progression of analytics from descriptive to predictive, prescriptive and ultimately cognitive. The purpose, of course, of big data and analytics is to drive better decisions. Managing big data is a necessary step but acts only [...]

My old friend David Raab just published a new white paper The Customer Data Platform: A new foundation for customer management (download for free with registration from ReachForce). In this paper David reiterates the power of marketing automation with some great stats on how much better companies that apply marketing automation perform when it comes to [...]

A new week and another new white paper. This week it is Next Generation Claims Systems with Decision Management Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and reduce costs. Insurers can achieve significant speed-to-market gains, reduce fraud and create innovative new claims [...]

Decision optimizer is one of FICO’s Decision Management Tools and is designed to address some specific challenges in customer decisioning, particularly that there are often competing objectives and very large numbers of customers (and thus customer decisions) involved. Combine this with the many possible action combinations, uncertainty about what customers might do, as well as [...]

I was struck over the weekend by this article on the BBC website – Call centre menu options catalogued by frustrated man. Essentially this guy has been documenting call center menus. As the article says “He started the project after growing frustrated about the number of options and amount of recorded information on call centre menus.” [...]

I last got a briefing from Sapiens last year and I recently got an update on Sapiens DECISION release 3.2. Obviously Sapiens DECISION is focused on a robust and complete implementation of The Decision Model as described by KPI. Governance has seen a major update in the recent release. Users create a Business Change Request [...]

It’s been over a year since I last got updated on Zementis (their 3.5 release of ADAPA and PMML Universal Plug-in). Since then they have been busy adding support for new platforms and signing new partnerships. Most recently they have announced a strategic alliance between Zementis and FICO, something Zementis sees as a big win for [...]

A new week and another new white paper. This week it is Beyond Business Agility: Becoming Adaptive and Analytic Business rules are a powerful tool for developing agile systems. Moving forward, becoming analytic and adaptive as well as agile will be a source of competitive advantage. This white paper is based on my keynote from the Building [...]

While at IBM IMPACT this year I was interviewed about Decision Management, Mobile and more. Check out the video below: If you want to access the white papers I mention you can find them on decisionmanagementsolutions.com/white-papers.

I am speaking with Dean Abbott at the TDWI Executive Summit  in San Diego, August 20th at 4:15pm on Ten Best Practices in Operational Analytics One of the most powerful ways to apply advanced analytics is by putting it to work in operational systems. Using analytics to improve the way every transaction, every customer, and every website visitor [...]

I am speaking at the TDWI Executive Summit  in San Diego, August19th at 11:15am on Moving to Real-Time Analytic Decision Making with Decision Management For organizations today, the right time to make a decision is increasingly in real time. Customers want responses in real time, supply chains must adapt to disruption in real time, and fraud must [...]

In-memory databases and in-memory analytics are interesting technologies when it comes to Decision Management Systems. Memory is thousands of times faster than disk and the amount of memory on a node is increasing rapidly. Putting data is put in memory and executing analytics against it, especially if the analytics engine has plenty of memory too, can [...]

While at IBM’s IMPACT I recorded an Ignite presentation. For those of you who don’t know, the idea behind Ignite presentations is that you get 5 minutes (exactly) and 20 slides that move every 15 seconds to make one point. I presented on Why Model Decisions? and the result is shown below. Decision requirements modeling [...]