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decision management system

We recently released The Decision Management Manifesto. In previous posts I explained why we did this and why decisions are important. This week I want to talk about the technologies involved in Decision Management. Most organizations will find that adopting Decision Management requires them to adopt some new technologies. Managing and automating business decisions is different [...]

I presented on 5 Benefits of Customer Decision Management at Teradata Partners this year. Here are the slides: Contact me if you have questions about how to apply customer decision management in your company.

I am speaking at the Insurance Analytics Symposium this week so I thought I would post a link to a white paper relevant to the insurance industry – Next Generation Claims Systems with Decision Management. Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and [...]

A Decision Management Manifesto

I am pleased to announce the publication of The Decision Management Manifesto. The goal of the manifesto is to provide decision management practitioners with a useful synthesis of many years as a decision management practitioner, speaker, author and trainer. I am fortunate to work with and talk to a lot of people about Decision Management [...]

I am really looking forward to the first Decision CAMP this year in San Jose, November 4-6. Billed as everything you always wanted to know about Business Rules and Decision Management (but were afraid to ask), the agenda for this FREE event is now posted here. I am going to be participating in the first [...]

I am going to be participating in Decision Camp 2013 in San Jose, November 4-6. I will participate in the newcomers track on the Monday, helping to introduce the basics of Decision Management and then I will help open the main day on the Tuesday. Monday’s session is 3-5pm: The Decision Management Journey Decision Management [...]

I am giving an All Analytics Academy session on “Advancing the Art of Business Decision Making” as part of the Big Data Analytics series on October 30 at 2pm ET. The abundance of data and the demand for real-time insights is placing enormous pressure on traditional information management systems. Enterprises need decision management systems that [...]

First Look: IBM ODM 8.5

I last got an update on IBM’s Operational Decision Management (release 8) back in April 2012. IBM is positioning its Operational Decision Management capability as part of its Smarter Process stack, alongside Business Process Management and Case management. The ongoing focus is on managing business policies at scale and providing enterprise-class governance. With ODM 8.0 [...]

I am giving a webinar with Anuj Marfatia of IBM on September 26 at 1pm ET on Dispelling the top 3 myths for utilizing business analytics to improve organizational processes. Many organizations are focusing on their Operations to reduce costs. Operations aligns processes, an organization’s lifeblood, to ensure customer expectations are met. In order to [...]

Since 2012 we have published a comprehensive report on the software technologies and products available to build Decision Management Systems – the Decision Management Systems Platform Technologies Report. Tested and established in many industries, these technologies include Business Rules Management Systems, data mining or Predictive Analytic Workbenches and Optimization suites as well as new in-database [...]

FICO has just released Model Builder 7.4, the first “Big Data” release of their analytic modeling tool (I reviewed 7.2 here and the 7.4 press release is here). Four things make this release: Text analytics and semantic scorecards High Volume Processing with Hadoop – including algorithms moved to MapReduce R Integration And drifting away from Big [...]

I got an update from SAP on their Predictive Analytics products. Back in December I got a briefing on the Windows client (that went GA in November 2012) and the SAP HANA (SAP’s in-memory database) libraries related to it. SAP, like me, is seeing a lot of demand for predictive analytics with existing clients needing [...]

I presented today at the TDWI Executive Summit in San Diego on Moving to Real-Time Analytic Decision Making with Decision Management and I thought I would post a few thoughts. The right time to make a decision is increasingly in real time – customers want responses in real time, supply chains must adapt to disruption [...]

Last week we sent out a newsletter with a whole set of upcoming Decision Management events – chances to hear me speak in person, webinars we are participating in and even some live training events. For example: Come to a webinar with the International Institute for Analytics on how to Improve Analytic Results with Decision [...]

The white paper of the week this week is Becoming a Decision-Centric Enterprise Organisations face many challenges in today’s business climate. Organisations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organisations struggle to improve business productivity while [...]

The white paper of the week this week is Smarter Systems for an Uncertain World In an increasingly uncertain world, businesses require agility more than ever. But no organization can be more agile than its systems. Decision Management transforms your hard-to-change IT applications into action–oriented, flexible, predictive, smarter systems that learn and adapt. This introductory paper outlines [...]

Regular readers of my blog (as well as those who hear me speak and our Decision Management clients) know that I talk alot about automating decisions. Really, a lot. The evidence that taking control of decisions, specifically operational decisions, and developing Decision Management Systems to automate and manage those decisions drives improved organizational effectiveness is [...]

I last got briefed by Sparkling Logic back in August 2012 and I got an update on their new Kyoto release. The new release has a big focus on the user interface and on making the information in the system more accessible. First off SMARTS now immediately shows information about new features including links to [...]

I am speaking at the Teradata Aster Big Analytics 2013 Roadshow in Dallas, July 25th. As companies invest in Big Data infrastructure they are looking for ways to show a return on that data. Using business analytics to put this data to work improving decision-making is central to success. But which decisions should be the focus [...]

The third and final post in my series on the impact of Big Data on Decision Management Systems: The impact of Velocity. As more data arrives more quickly we have to deal with velocity in two ways – we have to decide more quickly and we have to deal with data “in motion” – streaming [...]