bpm

I am teaching a live online version of the BPM Institute’s Decision Management and Business Rules 101 class on April 9 and 10th, 1-5pm ET each day. Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 [...]

I am presenting (demonstrating really) on Decision Modeling for Simpler, Smarter, More Agile Processes at bpmNEXT March 27. A live demonstration of DecisionsFirst Modeler, a collaborative cloud-based environment for decision modeling, will show how the Decision Model and Notation standard works. In addition, you’ll see how teams can collaborate on these models, how they can link [...]

Final session today is Sandy Kemsley talking about Case Management. Sandy began by considering the system we use to work today. How we work, she says, is based on two different approaches illustrated by Taylor’s theories of standardized processes for efficiency and Drucker’s management by objectives theories. We need to support both and that drives [...]

Jim Sinur, Gartner Emeritus, is next at Building Business Capability talking about the possibilities of transformation resulting from BPM and process models. Businesses, he says, are in a battle to lead in revenue per hour worked. This means a constant focus on increasing productivity and the linkage of every action to desired business outcomes. It [...]

The old way: Most organizations model and manage their business processes. Business process analysis and business process management systems (BPMS) helps organizations focus on an end-to-end set of activities that deliver business value. There are many benefits of a business process focus – consistency, improved customer experience, reduced costs and increased agility. However many business [...]

I got an update on Red Hat JBoss BRMS recently. I last wrote about them with release 5.2 back in 2011 and JBoss BRMS 5.3 is the current release and includes their support for business rules, business process and event processing (based on the Drools and jBPM open source community projects) with a repository, runtime [...]

I am participating with Mark Mastop of Blueriq in an all-day Masterclass on Intelligent processes: the way to more service and less administration, September 11 in  ’s-Hertogenbosch, The Netherlands. Many businesses and government agencies model their business using a process-based approach. Whilst this is a step in the right direction, they still often come up against barriers. [...]

I recently finished a new white paper Decision-Centric, Intelligent Processes. This was sponsored by Blueriq (formerly Aquima) and is available on their site here. Organizations, both commercial and governmental, are increasingly focused on their business processes. By modeling, implementing and managing business processes these organizations improve control, reduce costs and increase efficiency. Yet for all [...]

I am giving a webinar on Decision-Centric, Intelligent Processes with Mark Mastop of Blueriq on September 18th at 10am Eastern/16:00 CET. Intelligent processes are dynamic, flexible, transparent and adaptive. They deliver consumer-centric services that can respond to rapidly changing business conditions and complex regulatory environments while simplifying IT and leveraging scarce resources. Decisions, and the [...]

I am giving a webinar with Ryan Trollip of Prolifics on August 28 at 11am Eastern on “The Future of Business Agility, Process & Decision Management” Any organization that has successfully implemented some level of BPM can point to its many benefits, such as improved operational consistency and agility through automation. However, some BPM users [...]

A new week and another new white paper. This week it is The Decisions at the Heart of Your Process How Decision Management simplifies business processes and improves results Companies applying Business Process Management can create simpler and more agile processes, and more flexible business applications, by externalizing decisions and applying business rules to effectively manage those [...]

I went to listen to the folks from Cardinal Health talking about their supply chain and their use of BPM, Decision Management and analytics. Cardinal Health delivers products to medical facilities with 60,000 sites delivered to daily, 86% of US hospitals use them and 30,000 employees are involved. Cardinal Health is focused on helping improve cost-effectiveness and quality of [...]

Dave Millen came up to talk about the Process and Decision Management updates under the umbrella of Smarter Process. Big Data, cloud, social and mobile is driving change in the Smarter Process portfolio. In particular it means that process efficiency is no longer enough to guarantee success – you need processes that are effective also. [...]

Pegasystems had good years in 2011 and 2012 they say, with Q4 2012 being particularly strong and good results from their decision management products. They have over 2,000 employees as they go into their 30th year and are targeting $500M this year. Pegasystems maintains its focus on a platform business with a number of specific [...]

A recent Gartner group announcement said something that caught my eye Seventy percent of high-performing companies will manage their business processes using real-time predictive analytics or extreme collaboration by 2016, according to Gartner, Inc. “It has been technically possible to implement real-time analytics in transactional and record-keeping operational applications for decades. However, few business processes [...]

I got to hear Jim Sinur (@jimsinur)talk about intelligent business operations – what he sees as the future of business process and business rules at Building Business Capability 2012. Jim sees two critical trends – a focus on incremental transformation and a new business/IT gap driven by the business’ focus on business process and IT’s focus [...]

Getting started at the IBM analyst summit for business process management and decision management. David Millen kicked off with a somewhat rambling introduction to the current state of process and decision management in the market and at IBM. Some key points: Managing business processes, making them more efficient, remains the top priority for companies when [...]

I am speaking on at the IBM BPM and ODM Summit in Napa California on October 10. I am speaking on Smarter, Simpler Processes & Decisions: One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and manage them as peers – [...]

I am speaking at IBM’s IMPACT Comes to You in Costa Mesa, CA on September 12. I will present on BPM and Decision Management for Smarter, Simpler and More Agile Processes: One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and [...]