I am opening the second day of IBM’s Process Transformation Summit in Napa this year. I’ll be talking on “Transforming business operations one decision at a time.” In this session I’ll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the cloud, operational decisions represent a key leverage point for organizations as they innovate and transform. Understanding, modeling and managing operational decisions as a peer to your operational processes is going to be critical.
If you are going to be there, or one of your colleagues will be, drop me a line or grab me at the event.