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An associate professor at NEOMA Business School, Rouen, France is conducting a survey on how the quality of analytics influences business value, satisfaction and continuance/firm performance: Business Analytics is expected to create huge operational and strategic benefits. In this study we look at how quality of analytics influences business value, satisfaction and continuance/firm performance. The results [...]

Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, [...]

I am speaking on Predictive Analytics in the Cloud: Use Cases and Trends at Predictive Analytics World San Francisco 2014. Predictive analytics are the most effective way to put Big Data to work. Cloud technologies both deliver new data sources and provide a scalable, pervasive platform for analytics. The intersection is creating new opportunities for value [...]

I recently checked out The Evolution of Decision Making – How leading organizations are adopting a data-driven culture, a new white paper from the Harvard Business Review sponsored by SAS: People have long preached the benefits of relying on data and insights from business intelligence (BI) and analytics to help make better and timelier decisions. A reliance [...]

Fred Balboni came up next. Fred, of course, was early in IBM’s Business Analytics and Optimization service line with its unique focus on analytics. This service line has grown to 9,000 consultants and has conducted thousands of – 30,000 – analytics engagements. Fred began with a little history. ERP, he says, took about 20 years [...]

Michael Karasick from the Almaden lab came up next to discuss Big Data and its role in the IBM research agenda. Almaden’s mission is “science and data to extend human capability.” IBM invests heavily in 12 research labs around the world and focuses on pure research as well as R&D for products. Once a year [...]

I was chatting with our VP of business development today and she shared a great phrase that she had heard recently – “the tyranny of the anecdotal.” This refers, of course, to the terrible tendency of people to use anecdotes and stories to make decisions. The regrettable tendency for a doctor to ignore data about [...]

The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service – Companies hope that “chief customer officers” will provide better service. Yeah, right’. The cynicism is theirs not mine. That said, cynicism about Chief Customer Officers actually improving customer service may be well founded. As the article points out a 2012 study said [...]

On the occasion of the Olympic Games opening ceremony I thought I would share one of my pet peeves about this and other sporing events – I can’t watch them. Now this is not because they are too commercial or because the human interest stories make me cringe (though they do, often) but because the games are [...]

The TIBCO Spotfire blog had a nice post – Tips to Get Your Organization Ready for Big Data – and it struck me that these tips were all good advice for someone trying to do “Big Decision Management” – that is Decision Management with Big Data. I would add a few comments though: Collaboration is [...]

Meri Gruber, VP Biz Dev here at Decision Management Solutions, had a post a little while ago that she recently tweeted – How many service reps does it take to change a light bulb or lose a customer? In it she makes the point that a company lost her business because the customer service department [...]

I listened in to IBM’s call about their recent analytics study conducted with MIT Sloan – The Widening Divide (available from www.ibm.com/thewideningdivide). This is the second year for the analytics study and surveyed 4,500 people from 30 industries and 120 countries – a very broad view. Three key results: The competitive advantage created by analytics [...]

We are announcing the full results of our Predictive Analytics in the Cloud survey next week (Thursday, 10am Pacific) and will be making the results available also as a white paper at the same time. You can register on SmartData Collective for access to the white paper when it is published and for other deliverables [...]

I have blogged about the folks at IDIOM before and I recently heard that they are making IDIOM Decision Manager available under a new free/very low cost price plan. Not a trial or test plan, but a real pricing model that supports commercial development and full ownership of generated code at what can only be [...]

Panel discussion with SAS, Accenture, Marriott talking about how to execute a business analytics strategy. Panels are hard to blog but here are some of the interesting points made: Critical question is how to drive insight to action and make a difference to their business. Analytics is a pervasive change in management theory Enterprise-wide customer [...]

I am speaking at the 2010 CIO Leadership Exchange, hosted by IBM Chairman, President and CEO, Sam Palmisano. The forum has been designed around the theme of “Leadership for a Smarter Planet” and will explore how CIOs are tapping business analytics, systems and infrastructures, and new IT value models. The program will provide access to [...]

A decisioning elevator pitch

Syndicated from ebizQ So you’re the CIO of a Fortune 500 company and you step into an elevator with your CEO. He asks why the board should approve your seven figure Decision Management budget request. What’s your “elevator pitch” for decisioning? Is it that decisioning can change the basic assumptions of your business – decoupling [...]

Syndicated from BeyeNetwork I am at the Premier Business Leadership Series, SAS/BetterManagement.com’s event, and I got to attend a great panel on Analytics in the Executive Suite. Barbara Pindar of Aeropostale, Eric Webster of State Farm Insurance, Cameron Davies of Disney and Keith Collins of SAS made up the panel. Each panelist gave a quick introduction: [...]

Syndicated from BeyeNetwork I have been thinking about lift curves this week (no, really, this is the kind of thing I think about) and I thought it was worth spending a post describing them and their value. Before I actually talk about a lift curve I need to give you a little background. The purpose [...]

Syndicated from ebizQ With IBM’s announcement this week that it was acquiring SPSS I have been talking to a lot of folks about analytics. Analytics is one of those topics that is often on the edge of what IT people know so I thought a couple of posts on analytics might be useful. Now analytics [...]