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The new normal of COVID-19 is going to need customer relationships to be built and sustained remotely.

A recent article on Dig-in talked about How insurers can think strategically about AI. It contained a killer quote from Chris Cheatham of RiskGenius: A lot of times people jump in and try AI without understanding the problem they’re trying to solve. Find the problem first, then figure out if AI can solve it, and what [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

Forrester analyst Mike Gualtieri asks “if analytics does not lead to more informed decisions and more effective actions, then why do it at all?” Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

An additional blog post here on a session at Building Business Capability that I missed – Business Analysis for Data Science teams. I know Susan Meyer who presented it and we talked several times about her presentation. It’s a really key topic so I wanted to present a summary. Here goes: There is a lot [...]

My colleague Gagan Saxena is presenting with Andrew Ray of Goldman Sachs on Beyond Textbooks: Building the Modern Business Architecture at this year’s Building Business Capability conference. A modern Business Architecture has been developed to align organizational change projects and to leverage new technologies. Value Streams, Capabilities, Processes, Decisions, Data, Events and Metrics have been lined up [...]

I am giving a webinar on Analytics Teams: 6 Questions to Ask Your Business Partner Before You Model October 13 at 11am Pacific. Analytics Teams know that one of their biggest challenges is effective communication and collaboration with their business partners. Projects are plagued with too many iterations to get to a solution, too many detours [...]

I was recently listed as one of the top Big Data/Data Science leaders on LinkedIn by KDnuggets. I was delighted to be on the list and to share it with some great thinkers and writers. My interest, as regular readers of the blog will know, is not really on how you build analytic models or apply data science techniques [...]

Join me for a free webinar 4 Reasons to Start with Decision Modeling on Your First BRMS Project on Thursday, September 15, 2016 11:00 AM PDT If you are kicking off your first BRMS project, don’t start by gathering the rules! Often teams will be advised to begin their project by gathering all the relevant rules, in a [...]

The folks over at ZS Associates sponsored a study by the Economist Information Unit on analytics titled “Broken Links: Why analytics investments have yet to pay off”. This report showed the classic challenge of analytics – 70% think analytics is very or extremely important but only 2% say their analytics efforts have a broad, positive impact. In [...]

I recently participated in an International Institute for Analytics webinar,  Prescribing The Right Decision With Prescriptive Analytics (I am a faculty member of IIA). In the webinar we did some surveys that had some interesting results. First off we asked the audience what they were using analytics for. This was interesting to me as it overlapped [...]

One of the most persistent problems with decision modeling in my experience is the tendency of people to think of decision modeling as a one-time requirements effort. Many teams are convinced that building a decision model using the Decision Model and Notation (DMN) standard (white paper here) is going to help them with their business rules [...]

I am giving a webinar on How to Scale Your Decision Management Program Wednesday December 16 at 10am Pacific/1pm Eastern Learn from leading organizations who are broadly deploying decision management and decision modeling at scale. These organizations have learned valuable lessons about using decision management technologies, rolling out the approach and adopting decision modeling. This webinar gives [...]

I recently wrote a new white paper on how System Integrators (and perhaps internal consultants) can Sell Business Rules: System Integrators (SIs) often deal with complex logic and decision-making in mission critical systems that directly impact their client’s business. One way to ease managing the logic is through technology – like a business rules management [...]

We have just released an updated version of Maximizing the Value of Business Rules Components of a BRMSDecision Management streamlines and focuses business rules projects for faster, more effective deployment. Business Rules Management Systems (BRMS) deliver on the promise of costs savings, agility and happy customers. Yet for many organizations, these efforts remain point solutions. Decision [...]

Next up is Randy Lea with a discussion of Teradata’s UDA – Unified Data Architecture. The challenges of managing and analyzing data have not really changed in years – people still worry about complexity, volume and ease of analysis just like they always have. Competitive differentiation continues to require management  of data and delivery of [...]

Check out this article – Business leaders need Rs not Vs: The 5 Rs of Big Data. I met Merritt,the author, at the TDWI Solution Summit on Advanced Analytics this spring. In the post, and in his subsequent work, he makes some great points. I really like his 5Rs and think they illustrate the power of [...]

I am speaking on Industrializing Analytics for Better Decisions Everywhere at the Insurance Analytics Symposium in New Orleans, October 17. Insurers of all sizes know they must adopt analytics, especially predictive analytics, to maximize the value of their customers, manage risk and compete effectively. One-off, ad-hoc approaches to analytics can demonstrate the value of analytics [...]

Fern Halper and I just wrapped up as hosts of the TDWI Solution Summit on Advanced Analytics. We had a great two and a half days with some wonderful case studies, a super-engaged audience and lots of intense 1:1 conversations between attendees, speakers and sponsors. To wrap up Fern and I discussed some of the [...]

Please describe your current role and title DecisionViz is a management consultant that helps companies build leadership in the processes, people, and culture around data visualization. We work with senior management to elevate visualization from the activity of reporting and making charts to being integrated with their daily decision-making. I founded the company in 2012. [...]