Digital Insurance’s Insurance Analytics and AI event is coming to New York, November 27-28 (new venue and date) Austin September 27-28, 2018. This is going to be a great place to learn how to use analytics, machine learning, data science and AI to modernize your insurance business. I’ll post more as the details firm up but [...]
sales
I got an update from Yseop recently, having last been briefed back in August 2013.Yseop has repackaged its capabilities into two products – Yseop Smart NLG (Natural Language Generation) and Yseop Smart Machine. Yseop Smart NLG is software that turns data into text and narrative, primarily working in finance, business analytics and business intelligence while [...]
Next up a customer panel with cspire, xo communications and Purdue University. First question was what new things can you do with Watson Analytics? Easily convert data into a story in the context of a business The cloud supports a very distributed workforce allowing more people to access more advanced analytics Empowering people who would [...]
Next up at the Alteryx Influencer Summit was a discussion of the overall growth strategy from Rick Schultz and Paul Evans (Marketing and Sales). Most of this is under NDA, as you would expect, but Alteryx was willing to discuss how they have been improving their customer acquisition approach: A laser focus on the business analyst as their [...]
A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways: IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility [...]
The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service – Companies hope that “chief customer officers” will provide better service. Yeah, right’. The cynicism is theirs not mine. That said, cynicism about Chief Customer Officers actually improving customer service may be well founded. As the article points out a 2012 study said [...]
SAS has spent the last four years moving its partnering strategy forward – making partnering a core part of how they do business, partnering with Teradata and Accenture, and most recently a push towards 30%/$200M of first year revenue impacted by partners. Russ Cobb reported out how this has been going in terms of partners: [...]
I saw this interesting McKinsey piece recently – Rediscovering the art of selling – McKinsey Quarterly – Retail & Consumer Goods – Strategy & Analysis – and I was struck by the value of analytics in this context. What retailers really need to do, according to McKinsey, is focus on hiring sales people with personality, [...]
