SaaS

Continuing to blog from Building Business Capability 2016 I am listening to Railin talking about next steps afterr getytingh funding for rules and process improvement. Railinc is a SaaS company supplying software to the rail industry. Railinc is modernizing how it implements rules and processes in their applications. The program covers all 6 product lines and [...]

Continuing in the analyst program at IBM World of Watson we got an update on the evolution of IBM’s Cloud Platform from Bill Karpovich. Cloud, he says, is strategic. Vendors must disrupt with cloud or be disrupted by it. Over the last few years, cloud has evolved from efficient public cloud infrastructure to new applications [...]

The founders of Avola began working together in 2012 as an incubator called Bizzotope, intended as a venue for starting a number of innovative ventures. The first company was Bizzomate – a business and IT consulting firm focused on low-code platforms like Mendix and agile/Scrum approaches. Platforms like these generally lack process and decisioning capabilities [...]

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]

Cloud, says IBM, is changing people’s expectations – they want the same kind of pricing, time to value, flexible access, ease of install for analytics that they get from other cloud applications. IBM is therefore very focused on delivering analytics in the cloud through a mixture of private, public and hybrid clouds. They are going to use [...]

Experian’s PowerCurve platform was released in 2012 (I blogged about it here) and has been expanding and rolling out since then. It consists of a set of Data Management and Decision Management capabilities supporting a set of application across Originations, Customer Management and Debt Management. Fraud prevention and identity verification capabilities can be integrated with [...]

Some great technical experts participated in a panel on cloud technology at IMPACT.  Working the way up the stack: Key element in Softlayer that drove the acquisition was the flexibility of their technology – that they could support various application types and workload, matching the available infrastructure to thee needs. The intent of rolling out [...]

Tangerine Bank, an IBM customer, kicked off IBM IMPACT 2014 discussing how they are using technology to re-imagining and simplifying banking. In particular Tangerine is focused on becoming a mobile-centric or mobile first bank. They are trying to raise the bar on mobile banking applications, adding things such as voice activation and offline access. Working with [...]

Decisions on Demand is a new cloud-based rules platform designed to bring the power of a business rules management system, and especially of decision tables, to users of Salesforce.com and other SaaS applications. The product comes in two flavors at present – Decisions on Demand for Salesforce and the Decisions on Demand Platform. The product [...]

As part of our ongoing series on Marketing Decision Management solutions, I got an update from [24]7 recently. Based in Campbell, [24]7 was founded back in 2001 and is focused on helping companies deliver an intuitive customer experience. Still privately held, they were originally focused on managing contact centers, but for several years their primary [...]

I have just finished up a new white paper on Predictive Analytics in Cloud CRM for KXEN: The use of predictive analytics is increasingly central to CRM processes at B2B and B2C companies. To adopt cloud CRM these companies are demanding cloud-based predictive applications. This paper discusses both the general use case for predictive analytics in [...]

After a couple of customer conversations Stephen Gold of IBM came back on time to discuss Watson. I have blogged about Watson a couple of times (including this one on what Watson means for decision management).  Recently IBM has started working with clients around customer engagement, not least because it has become increasingly practical to [...]

Bob Picciano and Les Rechan came up next to discuss Big Data and Analytics: Fueling Competitive Advantage in the New Era of Smart. Five years ago IBM launched the Smarter Planet initiative. On a smarter planet, they say, everything is connected and instrumented and this is reflected in the explosion of Big Data. To drive value [...]

I got an update from Exigen Services recently on their OpenL Tablets business rules product. Exigen Services is a global IT company focused on core systems transformations and management consulting. They have 10 delivery centers around the world and about 1,500 professionals.  They work in most industries with a focus on insurance, financial services, pharma, [...]

Last session for me at FICO World is SulAmerica (part of ING) talking about their work with FICO moving decision management applications to the cloud. Cloud is clearly a growth area for businesses, with much of companies’ IT  investment being pushed to the cloud. This move to the cloud turns applications to SaaS, middleware into [...]

I got a chance to catch up with FICO’s Marketing products as part of our ongoing blog series on Marketing Decision Management solutions. FICO has been transitioning from using its tools to build custom marketing solutions to delivering a complete solution specifically for marketing. They also acquired Entiera about a year ago and have integrated [...]

I caught up with the wonderfully named Decisions recently. Back in the 90s the founders started OOP.com to separate what programmers did (build new components) from business users (who assembled and managed components) in complex decisions. This was sold to become the platform for a voice recognition product in the UK. In 2004 they started [...]

I last got an update from KXEN when they launched InfiniteInsight Genius. Since then they have been rolling out cloud-based analytic applications built around their core modeling engine. In particular they have launched a new product, KXEN’s Predictive Offers, their second cloud-based predictive analytic application. KXEN has historically been focused on B2C companies, especially large [...]

Keith Collins was up next to talk about Cloud. This is an area where I have done some research before – check out the results from our Predictive Analytics in the Cloud research. Keith presented the NIST definition of cloud with its 5 characteristics – one demand, broad network access, measured service (subscription), resource pooling [...]