Tracy Allison Altman over at Ugly Research has a great new white paper – Data is easy: Deciding is hard – in which she quotes me (thanks Tracy). It’s a great paper and makes what I think is the critical point – that you don’t need a data culture but a decision culture. And I would add [...]
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Beth Smith and Fred Balboni kicked things off at the IBM Big Data & Analytics Summit. IBM has been making big investments in data, Big Data and analytics. Increasingly they see customers using data for competitive advantage in new ways, taking advantage of the cloud for development and deployment. In particular they see their customers using [...]
Rob Walker kicked off day 2 of PegaWorld talking about Decision Management and the role of analytics in customer engagement. He began by talking about John Boyd and his theory of engagement – the OODA loop – Observe, Orient, Decide and Act (something I referenced in Decision Management Systems: A Practical Guide to Using Business Rules and [...]
Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI. UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes. [...]
Since I last wrote about 11 Ants they have increasingly focused on retail analytics to help retailers make the most of their transactional data and loyalty program data. 11 Ants new Retail Analytics Platform is designed to address a number of initiatives in retail – integrating customer behavior deeply into metrics, being consistently customer-centric across [...]
Angoss has been selling analytic software, installed and increasingly hosted, for about 20 years. Angoss aims to satisfy advanced statisticians as well as business users with the skills and acumen to develop advanced analytics. Angoss KnowledgeSEEKER 9.0 is the latest release of their flagship product. Release 9.0 adds automated workflow to the existing decision tree [...]
TIBCO Spotfire 6.5 (announced last month) has new capabilities around easier access to data, location analytics and R. To support effective data discovery and visualization, TIBCO believes it is essential to allow users easy access to analytics against the increasingly wide range of data sources that are available. It’s not enough that the visualization tools [...]
SAS® Model Manager is getting an update soon to release 13.1 (I last blogged about Model Manager 3.1). The vision of SAS Model Manager going forward is to streamline the integration of predictive modeling into the overall environment, make it easier to operationalize analytical models, expand the model portfolio management capabilities and improve governance and [...]
Please describe your current role and title DecisionViz is a management consultant that helps companies build leadership in the processes, people, and culture around data visualization. We work with senior management to elevate visualization from the activity of reporting and making charts to being integrated with their daily decision-making. I founded the company in 2012. [...]
We have become increasingly convinced that decision modeling, especially decision modeling using the Decision Model and Notation (DMN) standard and DecisionsFirst Modeler, is a great way to design dashboards. Building a decision model focuses on the decisions that must be made by the user of the dashboard, on how they make that decision and on [...]
As part of my ongoing series on Marketing Decision Management solutions I recently caught up with Granata Decision Systems. Granata was founded in 2012 by folks from the University of Toronto who specialize in optimization and AI. GDS’ product is a marketing optimization solution targeted at organizations with a relatively sophisticated customer analytics environment who [...]
An associate professor at NEOMA Business School, Rouen, France is conducting a survey on how the quality of analytics influences business value, satisfaction and continuance/firm performance: Business Analytics is expected to create huge operational and strategic benefits. In this study we look at how quality of analytics influences business value, satisfaction and continuance/firm performance. The results [...]
I last got an update from Rapid Insight back in March of 2012. Since then they have made a number of updates to the products. To recap, Rapid Insight Veera is a data intelligence tool for creating analytical processes and modeling datasets (supporting an extract, transform, analyze metaphor) and Rapid Insight Analytics is a data [...]
Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, [...]
Final session today is Sandy Kemsley talking about Case Management. Sandy began by considering the system we use to work today. How we work, she says, is based on two different approaches illustrated by Taylor’s theories of standardized processes for efficiency and Drucker’s management by objectives theories. We need to support both and that drives [...]
One of our clients was up next with Principal Financial Group presenting on A Practical Approach Using Decision Management and Decision Modeling at The Principal Financial Group. Doris and Don presented on their decision-centric approach for business rules implementation. While Principal is focused on getting to good business rules, the right business rules, they take a [...]
It’s been a while since I got an update from Cloudera (last time was in 2010, here). Since then, obviously, much has changed. Back in 2010 Cloudera was focused on storage and batch processing against this data with little focus on advanced analytics. Today, Cloudera has added support for real-time SQL queries through improvements in [...]
I recently caught up with Alteryx,Inc., a company focused on democratizing Big Data – on how to get better decision making and data management at scale in an era of Big Data. Alteryx was founded in 2010 (and came from the origins of a company called SRC) and has 130 employees in North America. When [...]
The white paper of the week this week is Transforming Retail Marketing with Predictive Analytics Retailers need to develop a loyal customer base and market effectively to them. But customers increasingly shop in multiple channels and formats, and have more choices than ever before. Using analytics to target customers with personalized marketing can transform the retail [...]
We recently sent out a newsletter “Why Analytics Projects need Decision AND Process Thinking” explaining why we see value in modeling both processes and decisions when it comes to analytic projects. Identifying decisions in business processes doesn’t define decision making. Processes may how when decisions are made. who makes decisions. what information they use an even [...]
