I am speaking with Ryan Trollip, CTO of Decision Management Solutions, and Stephane Mery of IBM on Delivering Excellent Customer Experiences with Analytics and Automation at IBM THINK. Many customers are struggling to deliver consistent digital experiences across customer channels and touch points. Adopting a decision-first approach is a step in the right direction to [...]
digital decisioning
John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]
BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]
