business process management

For all the undoubted benefits of a process approach, many of the processes being modeled and implemented by organizations are not very “intelligent.” Many processes are mechanical and repetitive, often relying too much on human decision-makers. They are internally focused, driven by the organization’s own view of its transactions and structure. Relying on these processes [...]

I am participating with Mark Mastop of Blueriq in an all-day Masterclass on Intelligent processes: the way to more service and less administration, September 11 in  ’s-Hertogenbosch, The Netherlands. Many businesses and government agencies model their business using a process-based approach. Whilst this is a step in the right direction, they still often come up against barriers. [...]

The last item in the program here at IBM IMPACT before I go speak is a panel of General Managers led by Rob Leblanc. Interesting points included: Is a connected car a mobile data center or just a big, complex mobile device? Or both. How do CIOs partner with COOs to drive smarter process and [...]

I went to listen to the folks from Cardinal Health talking about their supply chain and their use of BPM, Decision Management and analytics. Cardinal Health delivers products to medical facilities with 60,000 sites delivered to daily, 86% of US hospitals use them and 30,000 employees are involved. Cardinal Health is focused on helping improve cost-effectiveness and quality of [...]

Dave Millen came up to talk about the Process and Decision Management updates under the umbrella of Smarter Process. Big Data, cloud, social and mobile is driving change in the Smarter Process portfolio. In particular it means that process efficiency is no longer enough to guarantee success – you need processes that are effective also. [...]

Pegasystems had good years in 2011 and 2012 they say, with Q4 2012 being particularly strong and good results from their decision management products. They have over 2,000 employees as they go into their 30th year and are targeting $500M this year. Pegasystems maintains its focus on a platform business with a number of specific [...]

A recent Gartner group announcement said something that caught my eye Seventy percent of high-performing companies will manage their business processes using real-time predictive analytics or extreme collaboration by 2016, according to Gartner, Inc. “It has been technically possible to implement real-time analytics in transactional and record-keeping operational applications for decades. However, few business processes [...]

Blueriq (previously Aquima) started as a business unit about 15 years ago by Everest (a consulting firm) and began developing a software solution. It now provides a complete business process management software solution with support for processes, intelligent forms, case management etc built around a powerful business rules engine. They have a strong presence in [...]

I got to hear Jim Sinur (@jimsinur)talk about intelligent business operations – what he sees as the future of business process and business rules at Building Business Capability 2012. Jim sees two critical trends – a focus on incremental transformation and a new business/IT gap driven by the business’ focus on business process and IT’s focus [...]

Getting started at the IBM analyst summit for business process management and decision management. David Millen kicked off with a somewhat rambling introduction to the current state of process and decision management in the market and at IBM. Some key points: Managing business processes, making them more efficient, remains the top priority for companies when [...]

I am speaking on at the IBM BPM and ODM Summit in Napa California on October 10. I am speaking on Smarter, Simpler Processes & Decisions: One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and manage them as peers – [...]

Be Informed recently gave me an update on their progress. Based in the Netherlands, they were founded back in 2002 and they released 4.0 last year and have been focused on building a large number of projects across Europe, especially in the Netherlands. Focus areas are public sector and financial services. They are over 200 [...]

The Forbes Mini Main Tent was kicked off by Mike Perlis, CEO of Forbes. Mike focused on how to build a business as strong as the Forbes brand – something with four legs: Keep print business on track Build the digital business for growth Develop brand extensions like conferences and international Become a great technology [...]

Progress Corticon Business Rules Management System (BRMS) v5.2 was delivered in February and focused on key enhancements for natural language support, mobility, and Progress Software integration.  Since the first version nearly a decade ago, Corticon has focused on offering easy-to-use tools to express and manage decision making logic.  The Corticon business rules expression language is [...]

Bosch Software Innovations (the company that emerged from Bosch’s acquisition of Innovations Software Technology with its Visual Rules BRM suite some years ago) acquired inubit last year and has been working to develop an integrated portfolio. The inubit acquisition came after a number of joint projects where customers used both inubit Suite for BPM and [...]

USoft has been a vendor in the Decision Management space for a while. They started as Comtecno in 1986, become part of Unisys in 1995 then Ness Benelux in 1999 before returning to their current status as an independent Dutch software company in 2010 as USoft B.V. The software has had a much more consistent [...]

I have been speaking at a series of IBM events last fall and this spring focused on “Improving customer service with BPM and decision management“. The third is in New York, NY on March 21st and the main session starts at 9am ET. I will be kicking off the session with “BPM and Decision Management [...]

I am giving a webinar with Talend on February 7th at 11am Pacific/2pm Eastern on holistic integration – the combination of data management, application integration and business process management for best in class integration. You can register for the webinar here.

Here is a recap of Decision Management product news for Q2 2011 Business Rules First Look Corticon 5 A long established vendor in the business rules management space, Corticon describe themselves as focused on delivering better, faster decisions by automating business rules. First Look – OpenRules Decision Management System OpenRules allows business users to manage [...]