social media

Here at SAP Tech Ed 2009 and my first session is an executive Q&A. First up was some discussion of the day’s announcements: Extension of engagement with HP, integrated Neoview with Business Warehouse so customers can combine Business Objects and Neoview. as well as extending the services relationship (obviously important given HP’s acquisition of EDS). [...]

Shantanu Narayen of Adobe recently said “Engagement is the new business mandate” and when Denise Shiffman (author of The Age of Engage) spoke at a recent CMO summit she added: As I talk to customers, partners, and employees, it becomes increasingly clear to me that the health of a company relies on the extent to [...]

IBM has made a number of announcements at IMPACT and I got a chance to hear more about them at a blogference – a press conference for bloggers I guess. Interesing mix of bloggers with other jobs (like me) and “real” press people. First Sandy spent some time on a bunch of social media announcements [...]

Well here we are at another IMPACT. The event has 5,000+ attendees. Keynotes begin with some humor from Billy Crystal. Steve Mills got the serious section kicked of by reminding us that technology is so pervasive it is easy to forget what we rely on it for. Billions of transistors, billions of people connected to [...]

Jim Johnson of IBM gave IBM’s point of view on quality lifecycle management. Jim works in Global Services and works with auto and truck manufacturers. IBM’s research shows: That warranty reserves accrue at between 1% and 3% of sales and this is continuing to increase. Detection to correction cycles average over 100 days and can [...]

I had an interesting chat with Miko Matsumura VP and Deputy CTO of Software AG the other day. While we ranged widely, the official topic was Software AG’s launch of AlignSpace. AlignSpace is a hosted “Social BPM” solution supporting collaborative process discovery. The idea is that it will combine: Social networking (around process definitions) Collaborative [...]

Syndicated from Smart Data Collective Andreas Weigend, former amazon.com Chief Scientist, gave a keynote on the unrealized power of data. He started with a historical perspective. In the 70s perhaps 10M used computers, mostly in the back office. By the 80s this had reached 100M and the front office. By the 90s the internet and [...]

Syndicated from Smart Data Collective Khosrow Hassibi of KXEN and Will Tangalos of Wells Fargo presented together on the challenges of predictive analytics in the real world and on Wells Fargo as an example of how some of these challenges can be met. Khosrow began with an overview of the basic predictive analytic tasks: Understand [...]

Usama Fayyad, previously Chief Data Officer of Yahoo, presented a keynote on From Data Warehousing to Strategic Data Assets – Case Studies on the Web: Social Networking, Direct-Response Marketing and Understanding Customer Behavior. The number of users on the web continues to grow rapidly, approaching 1Bn. The data created as these users move around the [...]

st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} My second set of thoughts were prompted by notes on a presentation by the CMO of Walmart.com, Cathy Halligan. She began by noting that they no longer see a [...]

[amazonify]1422125009:right[/amazonify][amazonify]1422125009::text::::Groundswell: Winning in a World Transformed by Social Technologies[/amazonify] I have just finished reading Groundswell: Winning in a World Transformed by Social Technologies. Groundswell is a great book providing a thorough and up to date discussion of how to use social media, and more, to connect with and energize your customers. The book approaches the [...]

Connie Moore and John Rymer kicked off today talking about Dynamic Business Applications and their first discussion was around brown paper bags. They made the point that brown paper bags are a pure commodity and all you can do is reduce costs. Other kinds of bags offer more opportunities for innovation and, thus, more margins. [...]

John Chambers, CEO of Cisco was talking about the next phase of the internet – collaboration. The market is in transition – social networking has changed personal communities and these technologies will also transform the future of work. Cisco’s approach is to focus on transitions – not competitors, but market transitions. In ’97 they focused [...]

Back on this blog for John Rymer of Forrester talking about dynamic business applications (about which I have blogged before) and how the next generation of systems will be designed for people and built for change. John began by showing a video of a broker’s desktop demonstration built by Adobe and some partners. Brokers are [...]

Next week is InterACT and I will be blogging. You can also follow what I post, and what anyone else attending posts, at these locations: Hastags – http://hashtags.org/tag/interact2008/ Eventtrack – http://eventtrack.info/index.php?t_event=interact2008 Both have instructions about how to add you own posts/twitter streams to the collective so if anyone attending is on twitter etc, let me [...]

First session today is Jayne Dutra of NASA on Re-Thinking Search in a Web 2.0 World. Jayne started by going over some of the basics, talking about web 1.0 with portals/websites/search moving to Web 2.0 with blogs, wikis, RSS, social networking and community portals. She used a Mills Davis slide that talked about web 3.0 [...]

I made some changes to the blog last night and this morning – sorry if you had any difficulties. Here’s what I changed: Added “Share This” linkAllows you to share the post/page with social book marketing sites or email it to someone. Clicking on the icon creates an in-screen selection window, the link takes you [...]

I saw this post recently – “The fat tail will be human, the medium tail social, the long tail algorithmic” – in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

Venkat posted a comment to my post on web 2.0, social media and EDM in which he said that he “found this piece to be a little too quick/glib compared to your other pieces”. As my friends in Texas would say, “them are fightin words” so I thought a response was called for. social media [...]