kpi

Sometimes Scott Adams just nails it and late last year I saw this great strip on The Generic Graph. Work with analytics long enough and you see something akin to this – something Mychelle Mollot of Klipfolio called Building a One-size-fits-all Dashboard – one of the 6 mistakes she talks about in this article that she pithily summarizes as the “this sucks for [...]

I got an update from CRIF recently. CRIF is headquartered in Italy with $450M in revenue and 1,884 employees. They have customers in over 50 countries, offer credit bureau services in over 15 countries and credit decisioning solutions worldwide. Most customers are financial institutions though they have customers in other industries such as telco, utilities, [...]

My second session at IBM Insight is Hamilton Faris Chief Data and Analytics Officer of MetLIfe – a past customer of ours – talking about Predictive Analytics.  MetLife of course is a big insurer with 100M customers in 47 countries. The group Hamilton runs focuses on bringing analytics to the forefront of the decision-making process [...]

John Thume wrapped up the day with a session on Aster Operationalizing Analytics and the new Aster AppCenter. Success in Big Data Analytics requires several things he said: It’s all about People and Process not technology he says. The technology has evolved hugely but the people and the process they have to change remain challenging. [...]

Back in May of last year, Wayne Eckerson published “Making Predictive Analytics Pervasive“. It’s a great report with some really useful data but one of the key headline result is that implementation rates are not rising – in fact fewer organizations are reporting successful implementation of predictive analytics (from 21% to 18%). This despite the [...]

One of my students at UCI pointed me to this great Seth Godin post: Don’t measure anything unless the data helps you make a better decision or change your actions. If you’re not prepared to change your diet or your workouts, don’t get on the scale. Seth’s always worth listening too (I regularly quote his blow [...]

One of the students on my UCI Class Business Goals for Predictive Analytics quoted his mentor in a discussion we were having about cross-referencing metrics or KPIs with the decisions that influence them.   Only measure those things you are willing to change and be willing to change the things you measure.   I really [...]

Next up at PegaWorld was a customer presentation from Vodafone. Vodafone is one of the world’s largest communications companies with 30,000+ employees and 400M customers across 30 countries. They have expanded from consumer mobile telephony to a broader portfolio of services (fixed and mobile, converged, enterprise and consumers).  This change has driven a need to serve multinational customers [...]

Since I last wrote about 11 Ants they have increasingly focused on retail analytics to help retailers make the most of their transactional data and loyalty program data. 11 Ants new Retail Analytics Platform is designed to address a number of initiatives in retail – integrating customer behavior deeply into metrics, being consistently customer-centric across [...]

TIBCO Spotfire 6.5 (announced last month) has new capabilities around easier access to data, location analytics and R. To support effective data discovery and visualization, TIBCO believes it is essential to allow users easy access to analytics against the increasingly wide range of data sources that are available. It’s not enough that the visualization tools [...]

I have been interviewing analytic practitioners periodically – last year I interested Andrea Scarso, CEO of MoneyFarm and more recently I interviewed Tracy Allison Altman, co-founder of Ugly Research.  Next up is Nauman Sheikh, a seasoned professional of Data & Analytics. Nauman was introduced to me by a client who really liked his book Implementing Analytics: A [...]

I got an update from Tibco recently having last heard from them when I got an update on Spotfire 4. Since then they have partnered with Attivio for supporting unstructured data (4.5), added a new in-memory engine and support for in-database analytics as well as native support for R – the Tibco Enterprise Runtime for [...]

One of the questions I asked Andrea Scarso co-founder and COO of MoneyFarm when I interviewed him was “In your experience what are some of the top challenges for analytic professionals in terms of maximizing the business impact of what they do?” In this post I’ll take a couple of his comments and expand on them [...]

Information Management just published my latest column – Performance Management or Just Performance Monitoring? I am often struck by the investments companies make in monitoring their performance without any matching investment in being able to manage the systems that drive that performance. Decision Management and Performance Management should be a pair, driving true business cockpits. Enjoy.

Earlier this week I posted on the value of decision requirements modeling in analytic projects when it comes to coping with some of the analytic skills shortages people face. But this is not the only reason to focus on decision requirements if you are focused on predictive analytics and data mining.  In fact decision requirements modeling [...]

Decision optimizer is one of FICO’s Decision Management Tools and is designed to address some specific challenges in customer decisioning, particularly that there are often competing objectives and very large numbers of customers (and thus customer decisions) involved. Combine this with the many possible action combinations, uncertainty about what customers might do, as well as [...]

I last got a briefing from Sapiens last year and I recently got an update on Sapiens DECISION release 3.2. Obviously Sapiens DECISION is focused on a robust and complete implementation of The Decision Model as described by KPI. Governance has seen a major update in the recent release. Users create a Business Change Request [...]

Josh Prismon and Matt Beck came up next to walk through a 5 step plan for Big Marketing – Marketing in the era of Big Data. Admit you have a problem Stop interrupting and start understanding Create a personal dialogue guided by analytics Continuously improve your decisions Push out by building network effects The context for this [...]

I got an update from Aha! recently on their Aha! Analytics Platform. Aha! believes that organizations must embed and automate analytic disciplines at the operational level so that people running the business day to day can apply analytics. To deliver on this they have been expanding their analytic platform capabilities, supporting big data and more. [...]