enterprise decision management

I was checking out Doug Henschen’s interview of Kurt Schlegel – Gartner BI analyst – and page 2 was particularly excellent. Kurt clearly understands the value of being decision-centric and the need for BI to broaden to include rules and predictive analytics. And he plugged the book too, which is always appreciated. It’s a pity [...]

Neil has just finished some research work on data warehouse performance for our friends at Teradata published as Meeting Demands for Data Warehouse Performance.   This white paper discusses how expanding operational roles for data warehouses, particularly in terms of supporting operational decision making and enterprise decision management, require dynamic workload capabilities on the data [...]

I spent some time with Peter Docherty of ThinkAnalytics recently, talking about their decisioning product. ThinkAnalytics grew out of K.wiz, a small team focused on the automation of the data mining process. The team had experience in data mining, real-time telecoms monitoring and data compression. They delivered an open, component-based platform with the intent to [...]

Mike Kavitz had a great post on his blog today Want SOA Success? Try this Recipe. I really liked the article, not least because it was clearly based on hard-won experience on Mike’s part. Reading it I saw how similar an Enterprise Decision Management or EDM success recipe would be. Research the living daylights out [...]

I had a chance to talk with Rob Walker last week about Chordiant and their decision management platform. Chordiant focuses on large customers – those with lots of decisions in markets such as retail banking, consumer lending, card services, insurance and communications. Their mantra is Customer Experience Management and they aim to deliver an improvement [...]

I am often asked the question in the title – what is a smart (enough) system? Here’s the list we use when we talk about it: Operational While one can make systems of all kinds “smarter” we are talking about making operational, transactional, high-volume, typically customer facing applications smart enough to be useful. Real-Time As [...]

A little while ago I got to talk to Mike Zeller and his team at Zementis about their decision management platform – ADAPA, what they call a predictive analytics decision engine. ADAPA stands for Adaptive Decision And Predictive Analytics. The folks at Zementis started trying to solve a fairly common problem in organizations adopting data [...]

[amazonify]0470018534:right[/amazonify][amazonify]0470018534::text::::The IT Value Stack: A Boardroom Guide to IT Leadership[/amazonify]I recently finished Ade McCormack’s book, The IT Value Stack: A Boardroom Guide to IT Leadership. The book is aimed at a fairly high-level audience and makes a case for better integration, or “entwinement”, of technology into businesses. Ade can come across somewhat opinionated but he [...]

Stephen Brobst of Teradata was next with A Reference Architecture for Integrating an Active Data Warehouse into the Real-Time Enterprise. He started with a great quote from a Gartner analyst: No such thing as a business surprise – there is always a warning in advance but were you listening – did you collect data about [...]

This was my session. You can get a PDF of my slides or View them on SlideShare.

Neil and I are attending the DAMA conference this week and I will be blogging from some sessions. First one (after a fairly long set of announcements) is the Tuesday morning keynote, Michael Blechar of Gartner on The Yin & Yang of Process and Data: Which Will Be King of the Next Generation of Applications? [...]

Some interesting news from SAS today that, to me at least, boosts their support of enterprise decision management or EDM. First they announced a specific product bundle from their work with Teradata – you can get details here. This integrates SAS Enterprise Miner, their predictive analytics/data mining workbench, with Teradata’s database allowing for models developed [...]

I was reading Johan den Haan’s really good article on Model Driven Engineering or MDE today and a particular comment caught my eye: MDE aims to increase the return a company derives from its software development effort. He went on to quote Atkinson & Kühne for two ways to do this: By improving the short-term [...]

SPSS and IBM’s Cognos group recently made an announcement of a partnership to integrate their products. I don’t have any more details than the press release but take this announcement as an indication that IBM/Cognos reached the logical conclusion that Predictive Analytics is distinctly and uniquely different from Business Intelligence/Performance Management and that customers want/need [...]

Second session at IDC Directions today and I am listening to Maureen Fleming and Sandy Rogers talking about SOA and BPM. IDC takes the position that this is about a need for agile systems and that BPM and SOA are part of how organizations can address this need. Of course, having just come from a [...]

I dropped by the IDC Directions event today and saw two presentations. First up was Kathy Wilhide talking about Governance, Risk and Compliance or GRC as it is known. The GRC market has grown from a need for higher levels of confidence in financial and operational information. As compliance is not built into most existing [...]

Frank Gens of IDC posted this short item on what Line of Business managers want from their CIOs and it had a nice little graph showing the key things that the business wants from IT. Of the 10 items, several seem to me to show the need for Enterprise Decision Management or EDM: Speed up [...]

How are you integrating business rules and analytics? How are you adding intelligence to your business processes? How are you putting analytics to work in your operational systems? How, in other words, are you using Enterprise Decision Management (EDM) to innovate your business? Your colleagues and peers want to know. We invite you to present [...]

This week seems to be my week for customer service lists. Earlier I posted Using decision management to hang on to your customers – a response to a list in a post on CRM Daily. Today I saw a nice post on Jim Berkowitz’s site – Gartner Outlines 7 Initiatives to Improve Customer Experience that [...]