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Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many [...]

I last got briefed by Sparkling Logic back in August 2012 and I got an update on their new Kyoto release. The new release has a big focus on the user interface and on making the information in the system more accessible. First off SMARTS now immediately shows information about new features including links to [...]

I am attending IBM’s Analyst Insights this week and blogging all the sessions not under NDA. First up is Bridget van Kralingen on The New Client Agenda: Driving Transformation with Big Data Analytics. IBM believes that Big Data is not inherently going to generate value, it is going to take using it in new ways [...]

As part of the ongoing blog series on Marketing Decision Management Solutions I got an update from SAP on Real-Time Offer Management. This is based on an acquisition made at the end of 2006 of a real time recommendation technology developed for the CRM market, with early adoption mainly by the competitive service industries – [...]

Josh Prismon and Matt Beck came up next to walk through a 5 step plan for Big Marketing – Marketing in the era of Big Data. Admit you have a problem Stop interrupting and start understanding Create a personal dialogue guided by analytics Continuously improve your decisions Push out by building network effects The context for this [...]

As part of our ongoing series on Marketing Decision Management solutions I recently got a briefing on some of IBM’s Marketing Solutions – specifically IBM Real-time Interaction Management. IBM’s Real-time Interaction Management offering is part of IBM’s Enterprise Marketing Management suite. This has been a real focus area for IBM in the last few years with [...]

WebSphere Strategy #ibmimpact

In the analyst track we got an update on WebSphere. Marie Wieck kicked off with a quick overview of the WebSphere business and on the persistent themes, largely the same as the ones highlighted in the opening keynote (open, mobile) but also emphasizing IBM’s increased outreach to and support of developers, its focus on improving [...]

As we start the series let’s begin with a set of what I consider to be critical elements in a Marketing Decision Management solution. These are not a complete set of everything a solution might do but a set of critical elements from my (decision management) perspective. A suitable marketing solution is: Multi-channel, supporting inbound [...]

Michael Karasick from the Almaden lab came up next to discuss Big Data and its role in the IBM research agenda. Almaden’s mission is “science and data to extend human capability.” IBM invests heavily in 12 research labs around the world and focuses on pure research as well as R&D for products. Once a year [...]

Saffron Technology is focused on prediction and sense making using associative memories. Associative Memories automate cognitive thinking by building connections and counts from large amounts of data. Saffron Technology uses a NoSQL / schema free approach and have developed technology to reason in real time by recalling the connections in the context of the raw [...]

I have been getting a bit behind with my blogging and tweeting recently but I was struck by a comment on Howard Dresner’s thread (@howarddresner) based on preliminary results from his survey (http://wisdomsurvey.com). #BetterDecisionMaking (so far) is the top goal for #BusinessIntelligence – wisdomsurvey.com #BIWisdom — Howard Dresner (@howarddresner) March 8, 2013 and Boris Evelson [...]

I will be giving a webinar with Don Perkins, an experienced business rules consultant, on Re-inventing Business Requirements with Decision Management, Wednesday November 28 at 11am Pacific/2pm Eastern: Effectively capturing and managing requirements is critical in any IT project. Business analysts and others gathering requirements know how to capture and document processes, data and user tasks. [...]

Stephen Gold came up next to talk about Watson. Watson is transitioning from a proof of concept – a grand challenge project – to a business solution. This is being driven primarily by the rapid expansion in unstructured, uncertain data. Not just a need to process new data sources, also about being able to reason [...]

A recent new twitter follower had an interesting post on his blog back in 2010 – The 4Ds “Detect, Derive, Decide and Do. I liked the description of this pattern and as it is a common one for Decision Management Systems I thought I would make a couple of quick comments: The Derive piece of this [...]

There is a nice article over on Modern Analyst on documenting decisions separately from use cases in which Mark Monteleone lays out the case for this. As he says: I do propose making decisions visible. By visible, I mean aseparate and explicit step for each decision being made. These steps help the developer identify where possible alternate and [...]

A few weeks ago Rob Brosnan wrote a nice piece on the Forrester blog – Is it time for Customer Decision Management? It’s a great piece and he described Customer Decision Management applications thus: Customer decision management applications are tools that tailor the content, products, offers, and next actions presented to individual customers based on [...]

Some time back I wrote Here’s how decisions and rules relate (and how to manage them) and it seemed to me that this could do with being repeated with small updates. One of the questions I get often is around how decisions and business rules relate. Business rules are, after all, one of the core technologies [...]

An interesting discussion started on twitter this week with @BigBlueMilky saying “Decision Management is so much more that just using business rules” – something I strongly agree with. @JeffreyGoodReq followed up by adding “But you must start with business rules” and, when I disagreed and said you must start with Decisions added “rules = context [...]

First Look – Starview

Starview Inc. have just launched their new platform – Business Analytics and Optimization Platform (BAOP). Growing out of a long standing consulting practice, the company sees an opportunity for a platform aimed at the continuous optimization of decision-making. They are focused on Telco, Finance, Energy and Manufacturing (especially Semiconductor) and they have a vertically-oriented strategy, [...]

First Look – Spotfire 4.0

I got a quick update on Spotfire 4.0 recently (announced today – I last reviewed Spotfire in February). This release was aimed primarily at getting analytics to a wider audience through analytic dashboards and social collaboration. As we all know, many people work with others in different locations and time zones. This requires strong context [...]