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The folks over at ZS Associates sponsored a study by the Economist Information Unit on analytics titled “Broken Links: Why analytics investments have yet to pay off”. This report showed the classic challenge of analytics – 70% think analytics is very or extremely important but only 2% say their analytics efforts have a broad, positive impact. In [...]

As you may have noticed I am working on a new book – Available now! Real-World Decision Modeling with DMN – with Jan Purchase. Yesterday Jan had a great blog post – Why Decision Modeling? (In 1000 Words). Jan makes some great points, emphasizing the value of  decision modeling with DMN in: Transparency of the logic Separation  of [...]

I am pleased to announce a new Decision Table Modeling online training offering taught by Professor Jan Vanthienen, a leading decision table expert. We are running a pilot of this class February 2-4 an you can get details, and a great price, here. To give you a taste of Jan’s approach, here’s a guest article by him. [...]

Jan Vanthienen of the University of Leuven presented on business and decision analysis. We visualize the business using process, data and rules models he says to visualize it, to automate it and to eliminate confusion and ambiguity. But there are concerns about just modeling processes. In particular if one tries to model the whole of one’s [...]

A long time ago I came across a company called Erudine and blogged about the Erudine Behaviour Engine. At that time, Erudine came out of the defence, aerospace and nuclear power industries where the slightest mistake can lead to disaster. Today, Erudine’s more recent focus has been in the banking, financial services and investment sectors. [...]

Tom Debevoise and I gave a webinar this week on 4 key benefits of using the Business Process Model and Notation (BPMN) and the Decision Model and Notation (DMN) standards. We highlighted the power of these two standards in combination, specifically in terms of: Streamlined processes A combination of process modeling and decision modeling produces simpler [...]

Tom Debevoise and I have just published The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling and it’s now available on Amazon. A little bit about the book: the landscape of process modeling has evolved as have the best practices. The smartest companies are using decision [...]

I am giving a webinar with Emericon on October 29 at 2pm ET/11am PT on Making Decisions at the Velocity of Change Many leading organizations see the need to align business and IT to better meet market demand. The velocity of change is continually increasing and organizations are expected to keep pace to stay competitive and [...]

One of my students at UCI pointed me to this great Seth Godin post: Don’t measure anything unless the data helps you make a better decision or change your actions. If you’re not prepared to change your diet or your workouts, don’t get on the scale. Seth’s always worth listening too (I regularly quote his blow [...]

One of the students on my UCI Class Business Goals for Predictive Analytics quoted his mentor in a discussion we were having about cross-referencing metrics or KPIs with the decisions that influence them.   Only measure those things you are willing to change and be willing to change the things you measure.   I really [...]

Next up is a client panel with Verizon, FleetRisk Advisors and UBS AG. Verizon has created a specific Big Data and Analytics R&D group to diversify their portfolio of services, looking for new opportunities in data and analytics to leverage Verizon’s DAILY 12PB of data. FleetRisk Advisors is a business founded on predictive analytics for the trucking industry [...]

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

Brad Strock of PayPal presented on innovation. He laid out the three stages of money: Money 1.0 is what you might call traditional coinage and notes. Money 2.0 was the credit revolution with revolving debt, credit and debit cards etc. These have become the pre-eminent means of payment for many people. Money 3.0 is what PayPal [...]

Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI. UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes. [...]

I am attending PegaWorld 2014 and we kicked off with the opening keynotes with a focus on becoming a digital enterprise.  New channels, more devices are driving an unprecedented degree of change according to Alan Trefler, CEO. Organizations must become digital by design, intentionally, focusing on three key areas: The power to engage with customers, [...]

Legacy systems remain critical to many (most) organizations and so legacy modernization is still a hot topic (which is why we have this recording of a webinar on legacy modernization we did with our partner TechBlue). With that in mind, as at is has been a while since I blogged on this topic, I thought I would [...]

As part of our ongoing “Meet our Partners Series” I caught up with Claye Greene of TechBlue, a Decision Management Solutions partner. Claye and I made this recording of a webinar on legacy modernization. Please describe your current role and title and tell us a little about your company I’m Claye Greene, Managing Director of TechBlue. TechBlue is [...]

I am giving a webinar on TechBlue. Many government organizations are coping with aging legacy systems that are costly to maintain, difficult to change and lack the modern architecture needed to satisfy today’s consumer. Instead of trying to replace an entire system with the high risks and costs involved in such a project, these government organizations [...]

We have been expanding recently, adding partners to help us deliver decision management to customers around the world. You can see the current list of partners here on Decision Management Solution’s website. To introduce these partners to you I am going to be conducting a series of interviews in the coming weeks. I am going [...]

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many [...]