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Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace [...]

Legacy systems remain critical to many (most) organizations and so legacy modernization is still a hot topic (which is why we have this recording of a webinar on legacy modernization we did with our partner TechBlue). With that in mind, as at is has been a while since I blogged on this topic, I thought I would [...]

As part of our ongoing “Meet our Partners Series” I caught up with Claye Greene of TechBlue, a Decision Management Solutions partner. Claye and I made this recording of a webinar on legacy modernization. Please describe your current role and title and tell us a little about your company I’m Claye Greene, Managing Director of TechBlue. TechBlue is [...]

I am giving a webinar on TechBlue. Many government organizations are coping with aging legacy systems that are costly to maintain, difficult to change and lack the modern architecture needed to satisfy today’s consumer. Instead of trying to replace an entire system with the high risks and costs involved in such a project, these government organizations [...]

Welcome to Part Two  of my interview with Jan Purchase, Director and Co-Founder of LuxMagi (Part One of the interview is here). Lux Magi are experts in helping their clients automate complex, legal and regulatory compliance processes using business rules technology and decision management.  Jan and I gave a webinar on Agile and Cost Effective Financial Compliance: Going [...]

I was pointed to a blog post today from the folks at Forrester talking about their Governance Risk and Compliance Platform wave report.  In an era of increasing regulation and increasing costs for compliance failures, these kinds of platforms are clearly important. These platforms help you manage documentation, track overall levels of risk, generate required reporting, [...]

I am giving a webinar on Lux Magi. Decision management and business rules management systems are the ideal platform for an agile and cost-effective compliance approach. In regulated industries like financial services, leading companies are building compliance into every process and system with consistency and transparency across the entire organization and with the agility to meet [...]

I am giving a webinar on Nurture Customer Loyalty With Personalized Messages and Channel Alignment for the Association of Strategic Marketing on March 17 at 1:00pm Eastern More customers are using more channels and with the growth in mobile and other automated channels it’s challenging to deliver personalized, targeted messages across channels and over time. One-size-doesn’t-really-fit-anyone [...]

I am giving the opening keynote for the BIWA Summit 2014 January 14-16, 2014 at the Oracle HQ Conference Center in Redwood Shores, CA. It’s an Oracle-focused event, obviously, with some novel and interesting use cases of Oracle Big Data, Exadata, Advanced Analytics/Data Mining, OBIEE, Spatial, Endeca and more. There are opportunities to get hands-on experience with products in [...]

Rexer Data Mining Survey 2013

Karl Rexer just published his summary of this year’s Rexer Data Mining survey. As always there’s lots of good information but here are my favorite takeaways: As in our own work on Predictive Analytics in the Cloud, the survey fond that a focus on customers and on customer experience/engagement was top of mind. CRM/Marketing is [...]

Hopefully you all saw the Decision Management Manifesto. This lays out key principles of Decision Management. It explains why decisions are central to your requirements process and why you need to explicitly design decisions before applying technology. It lays out the core technologies involved in Decision Management and it identifies critical best practices for Decision Management [...]

The old way Few organizations treat their decisions as first class objects. Business analysts don’t write requirements for them while enterprise architects don’t include them in their patterns. Organizations may invest heavily in technology to improve decisions such as Business Intelligence or predictive analytics, but they don’t know which decisions they are hoping to improve [...]

The old way: Big data is a hot topic. Big Data was coined as a term by Gartner to mean data that has Volume (more data), Variety (of many types) and Velocity (that arrives more rapidly). Value is extracted from big data using advanced analytics such as data mining and predictive analytics. This data can [...]

The old way: Business rules projects begin by analyzing all the business rules in a business area. A set of techniques are applied to identify common terms across the whole business and to document every rule. A big book of rules is created that defines the rules for the business, generally in a defined syntax [...]

The old way: Most organizations model and manage their business processes. Business process analysis and business process management systems (BPMS) helps organizations focus on an end-to-end set of activities that deliver business value. There are many benefits of a business process focus – consistency, improved customer experience, reduced costs and increased agility. However many business [...]

I am giving a webinar at 9am Pacific/Noon Eastern on November 20 on “The Decision Management Manifesto Explained” The Decision Management Manifesto lays out key principles of Decision Management. It explains why decisions are central to your requirements process and why you need to explicitly design decisions before applying technology. It lays out the core [...]

A Decision Management Manifesto

I am pleased to announce the publication of The Decision Management Manifesto. The goal of the manifesto is to provide decision management practitioners with a useful synthesis of many years as a decision management practitioner, speaker, author and trainer. I am fortunate to work with and talk to a lot of people about Decision Management [...]

First Thoughts: SAP and KXEN

SAP recently acquired KXEN, a leading provider of predictive analytics technology, to complement SAP’s existing analytic products. I have previously written about both companies’ products and this week got a chance to chat with John Ball, CEO of KXEN, as well as a number of executives on the SAP side. This is an important acquisition [...]

This is the last week for our 2013 survey on Predictive Analytics in the Cloud – Use Cases, Trends and Big Data.  Please go right now and take the survey here – it’s quick , anonymous and you have a chance to win a $100 Amazon gift card. There’s been tremendous growth cloud and predictive analytics both [...]

I have been blogging and writing about the Decision Model and Notation standard on the blog for a while now (check out these posts on the goal of a standard from 2011 and these on the approach and the submission itself). Today was a big day because the key boards at the Object Management Group approved our submission, [...]