analyst

I am participating in a panel “Decisions from a Business Perspective” at 3:20pm on Thursday at this years Building Business Capabilities conference in Las Vegas This first-ever industry panel on decisions as part of business capability will feature the foremost world experts in the field. Each panelist will give a 5-minute position statement, followed by [...]

I recently caught up with Andrea Scarso, co-founder and COO of MoneyFarm. MoneyFarm is a startup whose target is to modernize and democratize the European panorama of retail investment services, leveraging the opportunities offered by the web and by process automation. Andrea designed the main decisioning processes. What’s your background, how did you come to be working in analytics? [...]

I got an update from Convergys on their real-time decisioning engine recently. Convergys is a services company with 75,000 customer management employees across 69 contact centers around the world. They provide contact center outsourcing, technologies for customer contact centers and customer experience analytics. Convergys’ technologies are designed to support contact centers, covering IVR, campaign management, [...]

Mychelle Mollot kicked off day 2 of the Analyst Insights event discussing the analytic skills gap. Only 1 in 10 organizations, she says, feel they have the tech skills they need while 3 in 4 students feel they lack the skills they need. Meanwhile 72% of academic institutions believe they generate employable graduates but only [...]

After lunch at the analyst summit and it’s time for a customer panel involving BMW, Business Analytics Services and Omnicom Group hosted by Les Rechan of IBM. BMW’s initial analytics work was around diagnostic data analysis in the quality area and has grown into a larger corporate analytics with over a hundred projects centered around [...]

I got an update from Exigen Services recently on their OpenL Tablets business rules product. Exigen Services is a global IT company focused on core systems transformations and management consulting. They have 10 delivery centers around the world and about 1,500 professionals.  They work in most industries with a focus on insurance, financial services, pharma, [...]

In conjunction with ASUG, the SAP user group,  I am giving a members only webinar on Managing and Evolving Decisions with DecisionsFirst Modeler and SAP Netweaver Decision Service Management, July 11 at 8am PT/11am ET. I am speaking with Carsten Ziegler, Architect and Chief Product Owner of SAP Netweaver Decision Service Management. Decision requirements models allow business analyst, [...]

There are lots of articles these days about the challenges of recruiting enough data scientists, predictive analytic specialists or data miner (whatever you call them). There’s not enough of them and it’s hard for most companies to compete with Google, Amazon, Facebook et al let alone political campaigns and startups. For most companies simply going [...]

I went to listen to the folks from Cardinal Health talking about their supply chain and their use of BPM, Decision Management and analytics. Cardinal Health delivers products to medical facilities with 60,000 sites delivered to daily, 86% of US hospitals use them and 30,000 employees are involved. Cardinal Health is focused on helping improve cost-effectiveness and quality of [...]

I got an update from GDS Link on their Decision Intelligence product recently. This was developed initially as a consulting tool and is now available as a licensed product. The purpose of Decision Intelligence is to help customers anticipate business corrections before there is an impact on the business. Decision Intelligence provides scorecard monitoring or [...]

IBM has a portfolio of decision optimization products that are integral to their smarter analytics strategy, aimed at both the hard-core optimization experts as well as targeting line of business markets. IBM sees optimization expanding, expanding from the traditional optimization technology market to a more mainstream decision optimization platform with an increasing focus on specific [...]

I am giving a webinar on Managing and Evolving Decisions with DecisionsFirst Modeler and SAP Netweaver Decision Service Management, May16 at 7am PT/10am ET / 16:00 CET. I am speaking with Carsten Ziegler, Architect and Chief Product Owner of SAP Netweaver Decision Service Management. Decision requirements models allow business analyst, architects and decision designers to describe the decision-making [...]

I got an update on release 8.0 from Angoss last year and they subsequently released 8.5 in November 2012 with new functionality in KnowledgeSTUDIO and KnowledgeSEEKER. Particular improvements came in their additive scorecard interface with the addition of reject inference. Data visualization and reporting got an update too and they added the ability to import [...]

Russ Cobb and Randy Guard came up to walk us through a day in the life of a marketing department: Problem identification by the CMO Discovery and segmentation by the marketing analyst Campaign design and execution by the campaign manager Optimization and social listening by the campaign manager and marketing analyst Results for the CMO Randy [...]

SAP has recently announcement some new predictive analytic offerings. At the core are in-database predictive analytics and R integration based on SAP HANA and a new predictive modeling tool, SAP Predictive Analysis. The latter is aimed to close the gap between “pure” data miners/modelers and the business analysts that might typically use tools like SAP [...]

Lityx was started about 7 years ago with a focus on analytics, especially marketing analytics. Lityx is focused particularly on more complex forms of analytics such as predictive modeling and optimization. Lityx works with companies from non-profit, media, gaming, financial services, healthcare and retail. Their initial focus has been on marketing analytics and involves optimizing [...]

I have previously written about Angoss and its products (most recently this post on their 7.5 release) and recently got an update. As a company Angoss is focused on delivering data mining and predictive analytics to improve performance in sales, marketing and risk. They have a set of products for desktop, client/server and cloud-based and [...]

The purpose of business analysis is to accurately describe the requirements for an information system (more or less). Business Analysts use a variety of techniques to do this. They use techniques designed to help them find out what is required, to elicit the requirements, and they use techniques to describe and model those requirements in [...]

I will be giving a webinar with Don Perkins, an experienced business rules consultant, on Re-inventing Business Requirements with Decision Management, Wednesday November 28 at 11am Pacific/2pm Eastern: Effectively capturing and managing requirements is critical in any IT project. Business analysts and others gathering requirements know how to capture and document processes, data and user tasks. [...]