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2. Business users wouldn’t know what to do with decision automation if they had it “My business users don’t want to get involved” “But I can’t get users to tell me the rules now” “I don’t want the users telling us how to do our jobs” The first reaction to decision automation technology from some [...]

5. I can’t afford it Just like any new approach, decision automation software costs money, so does the training, so does the initial help you need. A sense that it cannot be afforded comes from either the team with the initial problem or from the IT department as a whole. When the problem comes from [...]

7. Why do I need more technology to handle business logic? This excuse comes up both in forward-looking companies that have made an effort to standardize on a set of technology and on technology-resistors who like to stick only with technology they have been using for years. Let’s drill into some of the specific excuses [...]

Deepak Advani came back on stage to give more details on Decision Management software from IBM. Obviously Decision Management 6 came out a while ago, bring rules and analytics together. With the new release there are several new features: Integration of CPLEX The new release integrates the ILOG CPLEX Optimization engine Entity Analytics The integration [...]

I thought I would re-run a top 10 list from a while ago – an oldie but a goodie – on the top 10 excuses for not adopting business rules and a Business Rules Management System. #10 – We tried before and got no results There are two root causes for this excuse – over-hyping [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.”  This one is in Cary, NC on May 17 and the main session starts at 8:30am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More Agile [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.”  This time it is in Toronto on May 15 and the main session starts at 8:30am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More Agile [...]

After a great introductory session from Walter Isaacson (biographer of Einstein, Franklin and Jobs), we kicked off the main session at IBM’s largest IMPACT conference with over 8,500 attendees with a focus on re-thinking IT. Marie Wieck started by discussing how core applications are changing. IBM claims that $5Trillion run on IBM hardware. These systems [...]

It used to be that analytics were applied in batch, updating the database with a score or customer segment based on yesterday’s data. It used to be that these models could take months to implement, so that the models themselves were based on data that might be months out of date. It used to be [...]

There was an interesting little article on the Institute of Financial Operations site last week – In relentless pursuit of productivity: Index tracks traits of best-in-breed AP operations. This reported on some results from the Accounts Payable Productivity Index study. What struck me about this was the role of automated decision-making (using business rules) among [...]

First Look – Rapid-I

Rapid-I provides open source software for predictive analytics, data mining and text mining. Incorporated in 2006, they are based in Dortmund Germany and have been working on RapidMiner since 2001. They have over 35,000 production deployments and more than 400 customers in 40 countries. Banking and financial services is their largest market followed by Pharma [...]

I am co-presenting at SAP’s Sapphire/ASUG event this year on “Building Flexible, Easy-to-Change and Rock-Solid Applications with BRFplus Decision Services” with Carsten Ziegler, author of a great book on SAP’s rule engine BRFplus. SAP ABAP business applications can be rightly described as high performance, robust and rock-solid. Making them also flexible and easy to change is [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.”  The sixth is in Orlando, FL on April 17 and the main session starts at 8:30am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More Agile [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.”  The fifth is in Long Beach, CA on April 12 and the main session starts at 8:30am PT. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.”  The fourth is in St Louis, MO on April 10 and the main session starts at 8:30am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More [...]

There is a nice article over on Modern Analyst on documenting decisions separately from use cases in which Mark Monteleone lays out the case for this. As he says: I do propose making decisions visible. By visible, I mean aseparate and explicit step for each decision being made. These steps help the developer identify where possible alternate and [...]

For me the most interesting piece now – how SAS sees Decision Management and operational decisions. This involves a new product coming soon – SAS Rules Studio – as well as continued innovation around workflow, analytic model management and more. A great demo kicks it off with business rules in a tabular layout as one [...]

First Look – GDS Link Update

I got an update on GDS Link recently, having last written about them in 2010 (see this First Look on GDS Link). Since 2006 they have been helping banks and other credit issuers to build custom, tailored, customer-centric risk applications. DataView 360, the core product, was designed to address what they regard as the key [...]

I have been speaking at a series of IBM events last fall and this spring focused on “Improving customer service with BPM and decision management“. The third is in New York, NY on March 21st and the main session starts at 9am ET. I will be kicking off the session with “BPM and Decision Management [...]

I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.” I will be speaking on BPM and Decision Management for Smarter, Simpler, and More Agile Business. The third  is in Denver, CO on March 22nd and the main session starts at 8:30am MT. I will be [...]