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decision service

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year’s Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]

One of the interesting and useful things about the Decision Model and Notation (DMN) standard for decision models is how it handles the data required by a decision. Simply put, a Decision in DMN may have any number of Information Requirements and these define its data dependencies – the Decision requires this information to be available if the [...]

My friends at TransUnion have an interesting job opening for someone with a background in decision management and consulting. They are looking for a Sr. Director, Decision Services CoE The Sr. Director, Decision Services Center of Excellence (CoE) will be responsible for developing and driving strategy to grow the Decision Services business for TransUnion’s International business. [...]

One of my pet peeves is people who develop mobile applications and then insist on writing all their business logic as Javascript or Node.Js or something. As if the fact of delivering a mobile application overrides the need to be able to have business/IT collaboration around business logic, reduces the need for business agility or obviates requirements [...]

My old friend Carsten Ziegler and some colleagues just published a new book on business rules in an SAP environment in German: Business Rules Management mit ABAP The book is designed to help you integrate business rules with your ABAP environment. It shows how to model business rules in BRFplus to support and automate decisions. It discusses the benefits of [...]

I caught up with Bruce Silver, well known for his work on business process modeling with BPMN, for his presentation on the Decision Model and Notation standard – DMN. Bruce began by introducing DMN – you can read my DMN introduction here – and emphasized that it is both a model (underpinnings) and a notation [...]

First Look: IBM ODM on Cloud

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]

Roy Schulte of Gartner gave a webinar last week on “Best Practices for Real-Time Analytics and Decision Management” Digital business is driving CIO and senior IT leader awareness of decision management, an emerging discipline comparable to data management and business process management. Decision management improves business effectiveness by embedding real-time analytics and business rules into [...]

John Thume wrapped up the day with a session on Aster Operationalizing Analytics and the new Aster AppCenter. Success in Big Data Analytics requires several things he said: It’s all about People and Process not technology he says. The technology has evolved hugely but the people and the process they have to change remain challenging. [...]

#IBMInsight Internet of Things

Jake Porway came back to talk about the coming explosion of data. With the Internet of Things, drones and more sensors everywhere, our current view of “big data” is going to seem quaint in the not too distant future. So much more data is going to come flooding in we have to adopt new technologies and new [...]

Decision Management is both an approach and a technology stack. In this opening day workshop at Decision CAMP 2014, Decision Management consultant and author James Taylor will introduce both. We’ll begin with the discovery and modeling of suitable decisions, move into the construction of decision services and wrap up with the importance of decision analysis [...]

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

Lisa Kart, Roy Schulte and Teresa Jones of Gartner recently published Find the Best Approach to Decision Management. It’s a great piece and if you are a Gartner subscriber you should definitely read it and share it around your organization. Even if you are not you should seriously consider getting it from Gartner as it makes [...]

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace [...]

I recently gave a webinar with Jan Purchase of LuxMagi on Agile and Cost Effective Financial Compliance (recording here) and thought I would highlight some of the key challenges in compliance: Scale, Transparency, Consistency, Agility and Effectiveness: Scale There are more and more regulations that involve an increasing number of rules to ensure compliance. Decision Management, and decision [...]

Welcome to Part Two  of my interview with Jan Purchase, Director and Co-Founder of LuxMagi (Part One of the interview is here). Lux Magi are experts in helping their clients automate complex, legal and regulatory compliance processes using business rules technology and decision management.  Jan and I gave a webinar on Agile and Cost Effective Financial Compliance: Going [...]

I was pointed to a blog post today from the folks at Forrester talking about their Governance Risk and Compliance Platform wave report.  In an era of increasing regulation and increasing costs for compliance failures, these kinds of platforms are clearly important. These platforms help you manage documentation, track overall levels of risk, generate required reporting, [...]

We have been expanding recently, adding partners to help us deliver decision management to customers around the world. You can see the current list of partners here on Decision Management Solution’s website. To introduce these partners to you I am going to be conducting a series of interviews in the coming weeks. I am going [...]

I am going to attend and blog a few sessions at the Building Business Capability conference. First up are folks from Unum talking about how they are evolving their business rules management policies and practices. Unum is a group of life and health insurance companies, mostly in the US but also in the UK and [...]

We recently released The Decision Management Manifesto. In previous posts I explained why we did this and why decisions are important. This week I want to talk about the technologies involved in Decision Management. Most organizations will find that adopting Decision Management requires them to adopt some new technologies. Managing and automating business decisions is different [...]