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I am giving a webinar for the International Institute of Business Analysis on “Integrating Decision Modeling into your Requirements Process,” January 15 at 11am ET/8am PT [Note new date] A new generation of agile and analytic systems is delivering more accurate, more automated and more analytical decision-making to companies and organizations. Delivering consistent, and consistently [...]

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many [...]

The old way Few organizations treat their decisions as first class objects. Business analysts don’t write requirements for them while enterprise architects don’t include them in their patterns. Organizations may invest heavily in technology to improve decisions such as Business Intelligence or predictive analytics, but they don’t know which decisions they are hoping to improve [...]

One of our clients was up next with Principal Financial Group presenting on A Practical Approach Using Decision Management and Decision Modeling at The Principal Financial Group. Doris and Don presented on their decision-centric approach for business rules implementation. While Principal is focused on getting to good business rules, the right business rules, they take a [...]

Register Today! Decision modeling is the cornerstone of the Decision Management approach to design and requirements gathering for business rules and predictive analytic technology projects. Join me for this 6-part live online training class. The class will prepare you to be immediately effective in using the Decision Management approach and a modern, collaborative standards-based approach [...]

I am participating in a panel “Decisions from a Business Perspective” at 3:20pm on Thursday at this years Building Business Capabilities conference in Las Vegas This first-ever industry panel on decisions as part of business capability will feature the foremost world experts in the field. Each panelist will give a 5-minute position statement, followed by [...]

First Thoughts: SAP and KXEN

SAP recently acquired KXEN, a leading provider of predictive analytics technology, to complement SAP’s existing analytic products. I have previously written about both companies’ products and this week got a chance to chat with John Ball, CEO of KXEN, as well as a number of executives on the SAP side. This is an important acquisition [...]

I have been blogging and writing about the Decision Model and Notation standard on the blog for a while now (check out these posts on the goal of a standard from 2011 and these on the approach and the submission itself). Today was a big day because the key boards at the Object Management Group approved our submission, [...]

Once you have identified decisions that could usefully be improved by predictive analytics you must develop predictive analytic models for each decision. Each decision is going to require a different predictive analytic model, perhaps several. Some predictive analytic models, such as predicting the future value of a customer for instance, may be useful in multiple [...]

I got an update from SAP on their Predictive Analytics products. Back in December I got a briefing on the Windows client (that went GA in November 2012) and the SAP HANA (SAP’s in-memory database) libraries related to it. SAP, like me, is seeing a lot of demand for predictive analytics with existing clients needing [...]

Continuing to expand on the questions I asked Andrea Scarso co-founder and COO of MoneyFarm when I interviewed him I wanted to focus on the question “How, specifically, do you develop requirements for analytic projects?” “In my opinion, it is paramount to start from the single and specific decision needed. Then, with a top-down process, to analyze its component elements: hard data, [...]

First Look: Convergys

I got an update from Convergys on their real-time decisioning engine recently. Convergys is a services company with 75,000 customer management employees across 69 contact centers around the world. They provide contact center outsourcing, technologies for customer contact centers and customer experience analytics. Convergys’ technologies are designed to support contact centers, covering IVR, campaign management, [...]

Mychelle Mollot kicked off day 2 of the Analyst Insights event discussing the analytic skills gap. Only 1 in 10 organizations, she says, feel they have the tech skills they need while 3 in 4 students feel they lack the skills they need. Meanwhile 72% of academic institutions believe they generate employable graduates but only [...]