bpm

I am speaking at a serious of IBM events this fall and next spring focused on “Improving customer service with BPM and decision management“. The first is in Reston, VA on December 6th and the main session starts at 9am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, [...]

I got an overview of JBoss’s new intelligent, integrated enterprise approach as well some of their new product announcements. They are adding new data services, BPEL support, productizing their event/rules combination and adding some new connectivity elements. The world has obviously changed in the last few years. The fully automated processes of the past, JBoss [...]

Have you looked at a packet of Epsom Salt recently? Here’s a product that describes itself as a soaking aid for minor sprains and bruises a saline laxative for the short term relief of constipation a plant nutrient for vigorous lawns, flowers, plants, vegetables and trees Three very different uses – after all, how many [...]

I got an update from Software AG after they announced webMethods 8.2 and ARIS 7.2.These two releases are the end result of work since Software AG acquired both companies. The releases contain features specific to both products based on their long standing roadmaps but Software AG also invested in improved integration of the two products. [...]

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

The recording of “Increasing BPM agility and effectiveness with Decision Management” is now available and you can access it by here (registration required). This webinar showed how combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. If this topic interests you then you might also [...]

A new white paper is posted to Decision Management Solutions company site, “Maximizing the Value of Business Rules – Decision Management streamlines and focuses business rules projects for faster, more effective deployment“. Summary: Business rules management systems deliver on the promise of costs savings, agility and happy customers. Yet for many companies, business rules efforts remain point [...]

Tomorrow, May 5th, at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. I will cover how combining Decision Management with BPM: Delivers simpler, more agile business [...]

A new white paper is up on Decision Management Solutions company site, “The Decisions at the Heart of Your Processes – How Decision Management simplifies business processes and improves results.” It is a companion paper to the workshop I gave last week at Gartner BPM 2011. Summary: Companies applying Business Process Management can create simpler and [...]

Daryl Plummer gave the closing keynote – “If I had a time machine”. He began by differentiating between science fiction and fantasy – science fiction being a vision of the future that is based on some extrapolation of currently understood science and facts. Fantasy is completely based on the whims of the visionary. What he [...]

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

Janelle Hill talked about the BPM Scenario and the role of BPM in creating intelligent operations. She had three things to cover – why is BPM more important than ever, business optimization and where to go next. First, she reminded us of some key elements of BPM from Gartner’s perspective: BPM involves a focus on [...]

The new Business Process Manager 7.5 brings together the WebSphere Lombardi Edition and WebSphere Process Server in a single go-forward product. IBM wanted to bring the power of the WPS runtime and the simplicity of the Lombardi platform while significantly improving design time governance and end to end  visibility. The new product has: Process Server [...]

This post originally appeared as an article in my company‘s newsletter Decision Management News (sign up here). Business Process, Business Rules, Business Intelligence – the three “B’s” that drive much of today’s IT investment. Often considered separate domains and separate sets of technologies, each B has its own center of excellence, its own methodology, its [...]

Paul Vincent of Tibco presented to the OMG Decision Modeling Notation day on the impact of event processing and real-time event handling on decision management. In particular the increasing need for true real-time, almost snap decisions. Tibco sees demand for these kinds of decisions across banking and trading, supply chains, telecommunications and more. Paul used [...]

I gave a webinar on Smarter ERP with Decision Management and one of the tweets during the presentation – “Standard processes, custom decisions” prompted a few requests for more details. So, here goes. When I talk to companies about their ERP implementations we often end up discussing the balance between standardization/globalization and flexibility/localization. These companies [...]

I am participating in the ebizQ BPM in Action event later this month – I am giving a webinar on BPM and Intelligent Operations – and I recorded a podcast on this topic with Peter Schooff. If you are interested in how analytics impacts BPM you can listen to the Smarter BPM podcast and register [...]