I am participating in the ebizQ BPM in Action event later this month – I am giving a webinar on BPM and Intelligent Operations – and I recorded a podcast on this topic with Peter Schooff. If you are interested in how analytics impacts BPM you can listen to the Smarter BPM podcast and register for BPM in action.
Podcast (and webinar) on using analytics for smarter BPM
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