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Eric Siegel, who is chairing the new Predictive Analytics World show, presented on predictive analytics and business rules. Predictive analytics, says Eric, is a business intelligence technology that products a predictive score for each customer or prospect … and explanations thereof. These scores come from predictive models that are developed across your historical data. This [...]

Collections Best Practices

Jeff Bernstein of Strategem Portfolio Services gave an overview of the latest developments in collections. Jeff’s company has a product called Strategy Director (about which I blogged before). Jeff does a lot of work with collections groups and all too often sees a failure to implement analytics even where those analytic models are being developed [...]

Delivering the best value proposition using segmentation is a multi-step journey with 6 main steps and some critical differences from other analytic approaches: Define Segmentation Objectives The first step – deciding why to build a segmentation scheme – is important but often overlooked. Reasons may include declining financial performance, changes in strategy or market trends [...]

Erudine is a British company a few years old and has released some new technology in a new process context – the Erudine Behaviour Engine (yes, the British spelling). Like many technologies, Erudine is targeting the business-IT divide, focusing on problems like those of translating requirements into systems, integrating the expertise of lots of people [...]

Book Review – The Black Swan

[amazonify]1400063515:right[/amazonify][amazonify]1400063515::text::::The Black Swan: The Impact of the Highly Improbable[/amazonify] I have just finished reading Nassim Nicholas Taleb’s book – The Black Swan: The Impact of the Highly Improbable. NNT (as he calls himself) has some fascinating points and some interesting turns of phrase, though he does rather go on and on and on…. Leaving aside [...]

[amazonify]1591398622:right[/amazonify][amazonify]1591398622::text::::Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Management[/amazonify] On the plane over I finished Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Management by Jeffrey Pfeffer and Robert Sutton. This excellent book lays out why and how companies fail to drive their business based on evidence, and instead “miracle cure” [...]

Book Review – Execution

[amazonify]0609610570:right[/amazonify][amazonify]0609610570::text::::Execution: The Discipline of Getting Things Done[/amazonify] Over the weekend I finished “Execution. The Discipline of Getting Things Done” by Larry Bossidy and Ram Charan. This book is a succinct summary of all that is wrong in many companies. Larry and Ram analyze many of the most dysfunctional behaviors seen in large corporations and lay [...]