“This is the first book, that I have read, that brings together the technologies and techniques needed to make systems smart enough for a modern business.
James and Neil have provided a concise and accessible book that both business and technical managers can use to make their business processes smarter. “Smart (Enough) Systems” is very well organized and thorough, covering all the technologies and techniques needed for decision automation.
It shows how to use proven technology to make business processes smarter. It clearly makes the case that organizations need to optimize their operational decisions. It is a must have reference for process professionals throughout your organization.”
Jim Sinur Chief Strategy Officer, Global 360, Inc.