I am giving a keynote at the Business Rules Forum called “Decisions have 3 Bs” Business Process, Business Rules, Business Intelligence. Three “B”s that drive IT investment. Often considered separate domains, separate sets of technologies, each B has its own center of excellence, its own methodology, its own experts. But this Balkanization pushes apart technologies [...]
workflow
Syndicated from ebizQ The 2010 BPM and Workflow handbook is now available for pre-order at a great discount. This year’s book focuses on the role of Business Intelligence in the context of BPM. As Keith Swenson, WfMC Vice Chair says, “Business (Process) Intelligence is a field that is just beginning to show very promising results. [...]
At the IBM Advanced Case Management event in San Francisco today. Mike Rhodin, SVP of the newly formed Solutions Group within IBM Software, introduced the role of Advanced Case Management in Smarter Planet. Smarter Planet is IBM’s umbrella concept for building systems to add intelligence to an increasingly instrumented and interconnected world. The changing kinds [...]
I have been out this week visiting clients and prospective clients on the east coast and so not blogging much. While I was gone IBM announced its acquisition of Lombardi. Now I don’t have much to add to Sandy Kemsley’s excellent post on the topic except to say that Lombardi has also been virulently anti-business [...]
Charlie Lewis of Air Products described how they have been using workflow and business rules (FICO Blaze Advisor). Air Products is a Fortune 300 company that primarily supplies industrial gases in a variety of markets. Charlie begun by describing the communication and work challenges of a diverse company across many countries where different groups have [...]
Syndicated from ebizQ Inspired by this post by Vijay on Art of Software Reuse (Risks With Pursuing BPM Without SOA) I thought I would write something about the risks of pursuing BPM without decisioning – without decision management. When BPM is pursued without pursing decision management in parallel the direct consequence is that decisions become [...]
My friends at InRule have an interesting announcement today – they are partnering with a SharePoint-based Business Process Management Solution called ShareVis. The combination of SharePoint with ShareVis and InRule will, I believe, help companies take SharePoint from document management to forms automation and ultimately to real process management. The combination, still in its early [...]
On Monday I posted about Enterprise Application 2.0 and promised to return with some thoughts on how to get from Enterprise Application 1.0 to Enterprise Application 2.0. Let’s see: Expose core elements as services Identify and manage processes – hook up legacy and new services into new, more effective workflows Find and automate decisions using [...]
InRule Technology is continuing to sell with a ruthless focus on .NET. They say they are still getting good traction with their focus on being the premier .NET business rules solution. Version 3.2 was released mid May and was a release driven primarily by the requests they get from their customers, especially those selected by [...]
Syndicated from ebizQ I saw this list of 10 skills developers will need in the next five years – developers not programmers you notice – and I was struck by several things. First and foremost it still assumed that application developers would be programming – not assembling applications from components, not specifying the behavior of [...]
Frank Kozlowski of Kohler presentedf on a web-based warranty system. When they set out to develop the system their goals were to move to a start-of-the-art, easy to use system that was web-based so dealers could enter claims directly anywhere in the world (they have 12,000 dealers). They wanted to reduce their cycle time from [...]
Some weeks back I got a review on Tavant, a 700 person IT services and solutions company with a focus in financial services (mortgage, trading and security), ebusiness and Service Operations such as warranty management. I was interested in their warranty product as part of my research into the warranty claims space. The product – [...]
Continuing some posts on next generation warranty systems in the build up to speaking at the Warranty Chain management conference I thought I would contrast how current generation warranty systems handle critical decisions with how next generation systems do so. Decision Today Next Generation Is Claim Valid? Data validation rules are coded into the user [...]
I recently got a chance to discuss EpiAnalytics product offerings and see a brief demonstration. EpiAnalytics provides contact center analytics to improve customer service and technical support business processes using analytics (including text analytics) and decision automation to automate the manual analysis of leads and support emails. The results are then plugged into an engine [...]
I am going to be attending ILOG’s DIALOG ’09 user group next month and I thought I would build up to it by posting my thoughts on some of the opportunities IBM has as it integrates ILOG’s technology into its product portfolio. Today is the first one in this series – the opportunity to use [...]
I got an update from Ishmael Ghalimi at Intalio this week. I have blogged about Intalio a few times, including a set of posts from their user group – check out the intalio tag. Intalio is a company built on a variant of the open source model with 80% of their code in open source, [...]
When I was in the UK recently I got a chance to have a coffee with Mark Proctor and get a detailed demo of the new Drools release – 5.0. Mark spent most of the time showing Guvnor, the new web-based business rule management system for Drools. Built with GWT this looks and works great [...]
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Steve Cranford of PwC wrote an interesting piece called Bringing Order to Chaos (brought to my attention by Alan over at Tibco) that made me think. Steve’s focus is on the next software suite for enterprises (something he calls an Intelligent Business Performance Platform) consisting of business intelligence, business process and business rules. Reading this [...]
I have often posted on the need to combine decision management and process management but it seemed to me that recently I have seen more BPM writers talking about this. For instance the folks over on the ARIS blog posted BPM + BRM = Greater than the Sum of the Parts (talking about a webinar [...]
