Innovation

I saw this post recently – “The fat tail will be human, the medium tail social, the long tail algorithmic” – in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

This week’s editorial calendar is about using Enterprise Decision Management – EDM – to survive and thrive in a recession. Prompted by a comment from Nathan Jones, the topic seems appropriate as everyone flails around trying to decide if they should use the “r” word or not. Clearly, whether we meet the definition of a [...]

Two posts caught my eye last night – 5 questions a teenage kid might ask if starting work at your business today by Mike Sarokin on the EDS blog and Vinnie Mirchandarni’s follow up here. As the parent of a college student myself I had to chime in. It seems to me that not only [...]

Improving customer experience while adapting to the realities of the 21st century is going to be a critical skill for organizations. Customers expectations are rising, demographics are changing, business is more complex and yet the pressure to reduce costs continues unabated. There are many ways in which organizations should think about the customer experience. One [...]

Allan Alter over at CIO Insight had this article on CIOs Rank Their Top Priorities for 2008. Across all categories of company it was interesting that the top items were: Delivering better service to customers Improving business processes Contributing to the creation of new business strategies Cutting costs I don’t know about you but I [...]

Charlie Bess had an interesting post over on the EDS blog that led me to this article in the November IEEE journal titled: Toward the Realization of Policy-Oriented Enterprise Management (fee charged). The article is by Matthias Kaiser from SAP labs here in my home town. He is doing some research with a group at [...]

Jamie Bisker was up after lunch talking about Insurance 2020: Innovating Beyond Old Models. Jamie used to be a Tower Group analyst and now works for IBM in their Institute for Business Value (I blogged about his reports before). Studied future customers and their needs, how automation is flattening the competitive environment, what fundamental trends [...]

[amazonify]0374292795:right[/amazonify][amazonify]0374292795::text::::The World Is Flat: A Brief History of the Twenty-first Century[/amazonify] I have just finished reading “The World Is Flat” by Thomas Friedman. Firstly a health warning – it’s a REALLY long book. Even skimming some sections it took me a long while to read it. Overall it is a good if somewhat long winded [...]

[amazonify]1591397200:right[/amazonify][amazonify]1591397200::text::::The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization[/amazonify] In this book John and John discuss how recent changes in the world will force, indeed are forcing, companies to change how they think about offshoring and outsourcing, innovation and even their core business processes. They describe how a combination of [...]