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I saw an interesting press announcement the other day about Activant’s new business rules functionality. Activant (who recently agreed to be acquired and merged with Epicor) is an ERP provider focused on distribution and retail – 60% of revenues come from retail and 40% from distribution. Activant as a whole has 15,000 customers concentrated in [...]

I gave a webinar on Smarter ERP with Decision Management and one of the tweets during the presentation – “Standard processes, custom decisions” prompted a few requests for more details. So, here goes. When I talk to companies about their ERP implementations we often end up discussing the balance between standardization/globalization and flexibility/localization. These companies [...]

Large companies rely on their Enterprise Resource Planning (ERP) and other enterprise applications to manufacture, distribute and manage the products their customers need. The behavior of these operational systems is critical to how a company treats, and is perceived by, its customers, its partners and its suppliers. Yet these systems are often plagued by manual [...]