The old way: Most organizations model and manage their business processes. Business process analysis and business process management systems (BPMS) helps organizations focus on an end-to-end set of activities that deliver business value. There are many benefits of a business process focus – consistency, improved customer experience, reduced costs and increased agility. However many business [...]
business process management system
I got an update from Software AG after they announced webMethods 8.2 and ARIS 7.2.These two releases are the end result of work since Software AG acquired both companies. The releases contain features specific to both products based on their long standing roadmaps but Software AG also invested in improved integration of the two products. [...]
Final IBM IMPACT session for me this year is If P&C Insurance talking about the role of process and rules in claims processing. If is the largest property and casualty insurer in the Nordic region and covers all sorts of risks across personal and commercial lines of business. Insurance Customer Satisfaction can seem like an [...]
This post originally appeared as an article in my company‘s newsletter Decision Management News (sign up here). Business Process, Business Rules, Business Intelligence – the three “B’s” that drive much of today’s IT investment. Often considered separate domains and separate sets of technologies, each B has its own center of excellence, its own methodology, its [...]
