links for 2007-11-08

• Mixing it up with a snapshot of the BI stack arena
  Interesting list of BI vendors in various categories – very useful
  (tags: BI vendors)
• Customer Experience Matrix: The Next Big Leap for Marketing Software
  David Raab has a nice post on moving marketing software up a notch for a better customer experience
  (tags: marketing best next action customer experience)
• Smart Enough Systems: Change Rules, Not Processes | The Intelligent Enterprise Blog
  Sandy’s review of Smart (Enough) Systems posted to the Intelligent Enterprise blog
  (tags: book review Sandy Kemsley Intelligent Enterprise)

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