transparency

I recently spoke at the DREAM event in the Netherlands  – the Dutch Requirements Engineering and Management event. This was a great event, focused on requirements engineering and I spoke on “Simpler, smarter and more agile: Modeling decision requirements to simplify processes and effectively apply business rules.” Here’s the gist of the presentation Business rules are [...]

Wrapping up, the key to intelligent processes is treating decisions as peers. Decisions may require a human but an intelligent process will automate those that can be automated. Even when a decision cannot be completely automated an intelligent process will load share between automated components and users. Even when a case exceeds the ability of the system [...]

So what is an Intelligent Process? An intelligent process is a dynamic, flexible and transparent process focused squarely on the consumer that continually improves and adapts. This has several elements: Customer Centric Putting the consumer at the heart of a process is central to making it more intelligent. This requires more flexibility and a focus [...]

For all the undoubted benefits of a process approach, many of the processes being modeled and implemented by organizations are not very “intelligent.” Many processes are mechanical and repetitive, often relying too much on human decision-makers. They are internally focused, driven by the organization’s own view of its transactions and structure. Relying on these processes [...]

I recently checked out The Evolution of Decision Making – How leading organizations are adopting a data-driven culture, a new white paper from the Harvard Business Review sponsored by SAS: People have long preached the benefits of relying on data and insights from business intelligence (BI) and analytics to help make better and timelier decisions. A reliance [...]

I am giving a 30 minute webinar at 10:30am Pacific/1:30pm Eastern on August 1 on the 4 Ways Decision Modeling Creates a Data-Driven Culture. Decision modeling plays a key role as organizations transition to a data-driven culture. A recent Harvard Business Review survey revealed that data-driven decision-making is taking root in leading organizations and showing a [...]

Another solution session, this time Bob and Rick from IBM focused on IBM’s Signature Solution for Counter-Fraud, Waste and Abuse.  This is a classic Decision Management use case so I am looking forward to this one. Most fraud, they point out, is committed by insiders and goes undetected for 18 months. Frauds are also becoming a [...]

I went to listen to the folks from Cardinal Health talking about their supply chain and their use of BPM, Decision Management and analytics. Cardinal Health delivers products to medical facilities with 60,000 sites delivered to daily, 86% of US hospitals use them and 30,000 employees are involved. Cardinal Health is focused on helping improve cost-effectiveness and quality of [...]

Berkeley Publisher is a product from Berkeley Bridge, a company based in the Netherlands. Founded by a group with experience in expert systems, especially in government systems, BerkeleyBridge has been focusing on “making knowledge profitable using intelligence software” since 2005, primarily in the legal domain. They are now focused completely on developing their platform as [...]

Some time back I wrote Here’s how decisions and rules relate (and how to manage them) and it seemed to me that this could do with being repeated with small updates. One of the questions I get often is around how decisions and business rules relate. Business rules are, after all, one of the core technologies [...]

As regular readers know, we have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology. The core of this version of the report is the description of four aspects of building a Decision Management System that drive organizations to adopt new, Decision Management [...]

This webinar is at 7am PT, 10am ET and 16:00 CET to support our European customers. This webinar will focus on business rules and on Business Rules Management Systems as a platform for Decision Management Systems. You will learn how a Business Rules Management System makes the agility and transparency you need possible and what [...]

We are announcing the full results of our Predictive Analytics in the Cloud survey next week (Thursday, 10am Pacific) and will be making the results available also as a white paper at the same time. You can register on SmartData Collective for access to the white paper when it is published and for other deliverables [...]

I had no slides for my session but I thought I would post my notes or outline: I have just written a new book called Decision Management Systems about a class of system not widely deployed in organizations. They’re not new systems – I have been talking about them and helping people build them for [...]

Gladys Lam kicked if off by introducing the three chairs of the conference – Kathleen Barret Chair of IIBA who heads up the business analysis tracks, Roger Burlton of BPTrends who heads up the business process tracks and Ron Ross of BRSolutions who heads up the business rules forum tracks. The three chairs then came [...]

New Wisdom LLC I have an update on the RuleGuide™ product from New Wisdom recently. I blogged about RuleGuide back in 2009. The product started with a focus on business rule management for the business team – allowing them to create a container of rules to pass to the IT group for implementation in a [...]

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

Cross posted at International Institute for Analytics McKinsey just published a new study “Big Data: the next frontier for innovation, competition and productivity” that is definitely worth reading. With lots of detail – it runs to more than 150 pages – it discusses why there is so much more data, what that means and how [...]

Three folks from Nationwide Insurance introduced their ILOG business rules implementation. Nationwide is one of the largest insurance and financial services companies with multiple brands offering products in property and casualty, mortgages, lines of credit, retirement plans and more. They are 124 on the Fortune 500, 16M policies and 32,000 staff. This project focused on [...]