Supply Chain

Next up at PegaWorld was a customer presentation from Vodafone. Vodafone is one of the world’s largest communications companies with 30,000+ employees and 400M customers across 30 countries. They have expanded from consumer mobile telephony to a broader portfolio of services (fixed and mobile, converged, enterprise and consumers).  This change has driven a need to serve multinational customers [...]

Les Rechan and Niel Isford came up to wrap up the first day to talk about IBM’s focus on Client Experience. The products, as was noted earlier, are focusing on being Easy, Simple and Fast to make them easier to consume. From a licensing perspective IBM is working with clients on an IBM Unlimited License [...]

Larry Rosenberger, FICO Research fellow, ex-FICO CEO and generally fascinating analytic thinker was up next to discuss analytics and the internet of things. For all the “speculative” in the title, Larry things the whole area of the internet of things is becoming more real and less speculative. Larry began by defining the internet of things. [...]

Day 2 at IBM IMPACT kicked off with another IBM keynote. Dave Farrell got it started telling us that IBM got record attendance this year and that customers will be talking about how “business in motion” has helped them. First up is Jim King of BMI – a licensing and rights management company in the [...]

I went to listen to the folks from Cardinal Health talking about their supply chain and their use of BPM, Decision Management and analytics. Cardinal Health delivers products to medical facilities with 60,000 sites delivered to daily, 86% of US hospitals use them and 30,000 employees are involved. Cardinal Health is focused on helping improve cost-effectiveness and quality of [...]

IBM has a portfolio of decision optimization products that are integral to their smarter analytics strategy, aimed at both the hard-core optimization experts as well as targeting line of business markets. IBM sees optimization expanding, expanding from the traditional optimization technology market to a more mainstream decision optimization platform with an increasing focus on specific [...]

Jim Davis kicked off the annual SAS analyst event. SAS sees their work on in-memory analytics in recent years as another major change in the way companies handle data and develop analytics, especially when combined with their work on taking advantage of this with their new visual analytics interfaces. This, he says, is going to [...]

IBM made a big announcement about Decision Management today. They are marking what they see as a new era of computing, cognitive computing that allows us to build systems that learn and, in my words, make decisions. All these new technologies, analytics and more, are about making better decisions. As Mike Rodin put it, the [...]

Dr Goodnight kicked it off the executive viewpoint at the 2012 SAS Inside Intelligence session. SAS had another growth year in 2011 ($2.7B and growth of 12.1%) as Jim highlighted both its continued investment in new buildings around the world and the fact that many SAS locations around the world, and SAS overall, continue to [...]

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

I recently got a briefing from Information Builders, an independent business intelligence (BI) and enterprise information integration/management (EIM) vendor founded in 1975. They sell their BI and EIM solutions separately, though they are increasingly selling these solutions together. They have 1,350 employees and 12,000 customer sites as well as a strong OEM portfolio. They find [...]

I saw an interesting press announcement the other day about Activant’s new business rules functionality. Activant (who recently agreed to be acquired and merged with Epicor) is an ERP provider focused on distribution and retail – 60% of revenues come from retail and 40% from distribution. Activant as a whole has 15,000 customers concentrated in [...]

Large companies rely on their Enterprise Resource Planning (ERP) and other enterprise applications to manufacture, distribute and manage the products their customers need. The behavior of these operational systems is critical to how a company treats, and is perceived by, its customers, its partners and its suppliers. Yet these systems are often plagued by manual [...]

Syndicated from ebizQ Lots of articles talk about the need to provide BI and analysis on mobile devices. And lots of enterprise applications want to “mobilize” themselves. But I don’t see it. I don’t think employees want to do BI on a smartphone or even data mining on an iPad. Nor do they just want [...]

Justin Honaman from Coca Cola presented on their use of Teradata in their customer intelligence program.  Coca Cola has a huge range of products, in many sizes, as well as dozens of bottlers and distribution partners. The 72 bottlers are limited to specific geographies, adding a layer of complexity to their business. Justin’s group, Customer [...]

Guest intelligence is something Target use to drive marketing and merchandising decisions. Target, of course, is a large US retailer that does business in 49 states and has a major web presence. Target has guest data from panel surveys,  store surveys and operational data and regards these all as valid sources of guest data, without [...]

River Logic’s Enterprise Optimizer is what is increasingly known as an “Integrated Business Planning” solution. Enterprise Optimizer is designed to manage cross-functional decisions at strategic, tactical, and policy levels considering all the elements and consequences of those decisions. The models you build allow you to see the financial and operational impact of those decisions and [...]

I saw ServiceBench when I presented at the Warranty Chain Management Conference and got a chance to get a more detailed presentation just recently. ServiceBench is aimed at the Service Supply Chain and is now part of NEW (who also presented at the conference). The service supply chain is often very complex because of the [...]