smarter process

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

I just presented on The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes. Here are the slides: The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes from Decision Management Solutions The consumerization of technology in enterprises, increasingly mobile employees and the demands of more social, mobile and connected consumers [...]

A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways: IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility [...]

I am speaking at IBM’s IMPACT 2014 on The Mobile Enterprise – Driving the Need for Better Decisions & Smarter Processes (SPD-2798), Tuesday April 29 at 3:45pm The consumerization of technology in enterprises, increasingly mobile employees and the demands of more social, mobile and connected consumers are putting increased pressure on enterprises. Adopting mobile management and [...]

Back in 2008 I wrote this post – The small impact of business rules on the big players, bemoaning the lack of serious investment in business rules on the part of major software companies. As we enter 2014 I thought I would revisit this post and consider what a difference 5 years makes. Let’s consider some [...]

I last got an update on IBM’s Operational Decision Management (release 8) back in April 2012. IBM is positioning its Operational Decision Management capability as part of its Smarter Process stack, alongside Business Process Management and Case management. The ongoing focus is on managing business policies at scale and providing enterprise-class governance. With ODM 8.0 [...]

I am giving a webinar with Anuj Marfatia of IBM on September 26 at 1pm ET on Dispelling the top 3 myths for utilizing business analytics to improve organizational processes. Many organizations are focusing on their Operations to reduce costs. Operations aligns processes, an organization’s lifeblood, to ensure customer expectations are met. In order to [...]

Les Rechan and Niel Isford came up to wrap up the first day to talk about IBM’s focus on Client Experience. The products, as was noted earlier, are focusing on being Easy, Simple and Fast to make them easier to consume. From a licensing perspective IBM is working with clients on an IBM Unlimited License [...]

While at IBM IMPACT this year I was interviewed about Decision Management, Mobile and more. Check out the video below: If you want to access the white papers I mention you can find them on decisionmanagementsolutions.com/white-papers.