executive

I have known Tom for many years and enjoyed his books. He recently sent me a copy of his latest one – The AI Advantage: How to Put the Artificial Intelligence Revolution to Work (Management on the Cutting Edge). Tom does his usual excellent job of introducing a technical topic – AI and machine learning [...]

We’ve blogged recently about some of the challenges in analytics and AI – How More Companies Can Maximize the Potential of Analytics and 80% of insurance carriers aren’t delivering high impact analytics – building on some great McKinsey research. They recently published another article, this time targeted at Chief Analytics Officers – Rebooting analytics leadership: Time to move beyond the [...]

AI is a decision-making technology. A focus on decisions, not a separate AI initiative, delivers business value and a strong ROI. A recent HBS survey of executives adopting Artificial Intelligence (AI) provides critical context for companies considering how best to invest in AI: Few companies have made much progress to date — most are experimenting. [...]

Last session of the day is a freeform executive Q&A so I will just list bullet points as they come up: Open Source R is obviously a hot topic in analytics and SAS’ focus on more open APIs that are broadly accessible and their renewed focus on academic partnerships are designed to “leave R in the [...]

Last up an executive panel focused on Watson Analytics: How much data, how complex or what kind of data drives value from Watson Analytics? Self-service is core to the value proposition more than the kind of data or volume of data If you have only a little data then one of the interesting aspects is [...]

Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI. UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes. [...]

TDWI just published a new article of mine on Moving to Real-Time Decisions (it’s in a members-only newsletter so you will need to be registered to view). When it comes to analytics, many organizations focus on using analytic insight to improve executive decision making. Yet there is often an even greater opportunity when using analytics [...]

I am speaking on Moving to Real-Time Analytic Decision Making with Decision Management at the TDWI Executive Summit in Boston, July 21-23 The right time to make decisions for organizations is increasingly real time. Customers want responses in real time; supply chains must adapt to disruption in real time; fraud must be caught before it gets into [...]

A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways: IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility [...]

Last year I interested Andrea Scarso, CEO of MoneyFarm, about analytics. This was a hugely popular post so I thought I would continue the series this year by interviewing some other analytic practitioners. The first in this continuing series is an interview with Tracy Allison Altman, co-founder of Ugly Research. Ugly Research are developing PepperSlice, [...]

One of the questions I asked Andrea Scarso co-founder and COO of MoneyFarm when I interviewed him was “In your experience what are some of the top challenges for analytic professionals in terms of maximizing the business impact of what they do?” In this post I’ll take a couple of his comments and expand on them [...]

I recently checked out The Evolution of Decision Making – How leading organizations are adopting a data-driven culture, a new white paper from the Harvard Business Review sponsored by SAS: People have long preached the benefits of relying on data and insights from business intelligence (BI) and analytics to help make better and timelier decisions. A reliance [...]

I am speaking at the Council for Chief Marketing Executives in Ottawa on April 25. I am speaking on “Big Data, Little Decisions: Using Decision Management Systems to Improve day to day operations” As companies invest in Big Data infrastructure they are looking for ways to show a return on that data. Using business analytics to [...]

The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service – Companies hope that “chief customer officers” will provide better service. Yeah, right’. The cynicism is theirs not mine. That said, cynicism about Chief Customer Officers actually improving customer service may be well founded. As the article points out a 2012 study said [...]

First my apologies for the lack of blog posts recently – just been a crazy time. I am going to be blogging from some events next week on standards for decision management and updates from IBM on their analytics and decision management products. Plus I plan to re-run some oldies but goodies on using business [...]

I will be participating in the Analytics Executive Symposium being run on June 26th in Chicago by the International Institute for Analytics of which I am a faculty member. The Analytics Executive Symposium is a unique and professional gathering of analytics champions who come together to hear and discuss the latest findings and research in analytics. The [...]

Session 2420 at IBM’s IMPACT is titled “From Business Rules to a Decision-Centric Organization” and is being presented jointly by me and a client of mine – Gagan Saxena of Apple Vacations. Apple Vacations is expanding its B2C business by improving consumer experience, adding intelligent personalization and dynamically creating product packages – a dramatic shift [...]

Steve Mills kicked off the IBM Smarter Analytics Leadership Summit. Business Analytics matter, he says, as shown by the focus of CEOs (8 out of 10 expect complexity to increase, enterprises applying analytics are more successful etc). The need for analytics is pervasive, with every industry seeing a massive expansion in the volume of data [...]

I have been reviewing the first set of responses to our Predictive Analytics in the Cloud survey over at SmartData Collective and there are a couple of interesting demographic notes. First there is a complete absence of IT Management. We have a pretty good sprinkling of IT Executive Leadership – not as many as Line [...]