Many organizations have buried their operational decision making in business processes and information systems, making it hard to optimize how these decisions are made. This matters because more and more of the value created by business processes is associated with these kinds of decisions. As more processes are digitized and automated to keep pace with [...]
decision making
I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It’s a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]
I will kick off Predictive Analytics and Big Data 2016 in San Francisco with the opening keynote on Monday March 14 at 8:30am. Predictive Analytics and Big Data are more than just buzzwords – they are defining modern business in ways unimaginable even a decade ago. Organizations can now tap into vast oceans of internal and external data to gain insights, [...]
Gagan Saxena, also of Decision Management Solutions kicked off the first day of sessions for me at this year’s Building Business Capability show in Las Vegas. Gagan has been working on a large financial services client’s regulatory initiative and presented on the role of decisions and DMN-based decision models on regulatory compliance. A business architecture [...]
I am giving a webinar on Advanced Analytics for the Business Professional 10am Pacific on May 28 Advanced Analytics is not just for data scientists anymore. Many businesses adopt their analytics by degree of complexity, limiting business professionals to reporting and dashboard views of their business. But recent research has found that with modern tools [...]
A long time ago I came across a company called Erudine and blogged about the Erudine Behaviour Engine. At that time, Erudine came out of the defence, aerospace and nuclear power industries where the slightest mistake can lead to disaster. Today, Erudine’s more recent focus has been in the banking, financial services and investment sectors. [...]
Back in May of last year, Wayne Eckerson published “Making Predictive Analytics Pervasive“. It’s a great report with some really useful data but one of the key headline result is that implementation rates are not rising – in fact fewer organizations are reporting successful implementation of predictive analytics (from 21% to 18%). This despite the [...]
It’s clear when you analyze analytic capabilities that there are three main reasons people use analytics: A need to report on some aspect of the organization A need to monitor the organization’s behavior or performance A need for the organization to make data-driven decisions As part of my recently completed research on the analytic capability landscape, [...]
I got an update from Yseop recently, having last been briefed back in August 2013.Yseop has repackaged its capabilities into two products – Yseop Smart NLG (Natural Language Generation) and Yseop Smart Machine. Yseop Smart NLG is software that turns data into text and narrative, primarily working in finance, business analytics and business intelligence while [...]
Tom Debevoise and I gave a webinar this week on 4 key benefits of using the Business Process Model and Notation (BPMN) and the Decision Model and Notation (DMN) standards. We highlighted the power of these two standards in combination, specifically in terms of: Streamlined processes A combination of process modeling and decision modeling produces simpler [...]
At IBM Insight 2014 this week to hear about IBM’s latest data and analytics offerings. Tomorrow I will be speaking myself on how event-centric decisions represent an inflection point in real-time decision making. For now though it’s going to be all IBM. After some great rah-rah intro material from Jake Porway and Jeff Jonas, Bob Picciano came [...]
Tom Debevoise and I have just published The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling and it’s now available on Amazon. A little bit about the book: the landscape of process modeling has evolved as have the best practices. The smartest companies are using decision [...]
Brian McDonough has been writing (with Dan Vesset, Steve Hendrick, Henry Morris and others) on Decision Management at IDC for many years and he has recently published an IDC MarketScape: Worldwide Decision Management Software Platform 2014 Vendor Assessment. The report has an IDC MarketScape figure, IDC’s opinion on the Decision Management market, process and software as well as some [...]
Gregory over at KDNuggets had an interesting post with some Top Analytics and Big Data trends ahead of Strata Hadoop NYC Conference based on input from their readers. Three trends struck me: The challenge of communicating complex analyses to non-technical clients/partners We are having increasing success using logical decision models to show how data and analytics drive better [...]
One of my students at UCI pointed me to this great Seth Godin post: Don’t measure anything unless the data helps you make a better decision or change your actions. If you’re not prepared to change your diet or your workouts, don’t get on the scale. Seth’s always worth listening too (I regularly quote his blow [...]
There was a fascinating piece in the Economist last week – Little things that mean a lot. This piece really resonated with me – even the title sounds a lot like my mantra of “Big Data, Little Decisions” (you can see a selection of the articles and webinars I have given on this topic here). So what were [...]
OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]
TDWI just published a new article of mine on Moving to Real-Time Decisions (it’s in a members-only newsletter so you will need to be registered to view). When it comes to analytics, many organizations focus on using analytic insight to improve executive decision making. Yet there is often an even greater opportunity when using analytics [...]
I am giving a class at the TDWI World Conference “Evolving Your Requirements Approach to Advanced Analytics with Decision Management” in Boston, July 20-25. This is a new class for TDWI that builds on my successful class at the University of California Irvine Extension program. Big data makes it hard to scale human interpretation, forces [...]
I am speaking on Moving to Real-Time Analytic Decision Making with Decision Management at the TDWI Executive Summit in Boston, July 21-23 The right time to make decisions for organizations is increasingly real time. Customers want responses in real time; supply chains must adapt to disruption in real time; fraud must be caught before it gets into [...]
