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The folks from Cordys presented their view of the new business operations platform. Current systems development is in the context of four key game-changing trends: Consumerization Not just technology but can deliver business processes as services using the Internet Commoditization Virtualization Not just of hardware but of processes and teams Globalization In this environment, processes [...]

I attended a very interesting presentation given by Henk from Cordys this week on Case Management. With Henk’s permission I have posted his slides on Slideshare.net (you can see them embedded below). Case management is an interesting “subset” of Business Process Management. I say “subset” as I don’t think that case management “processes” are really [...]