agility

Last quarter Mark Breading of Strategy Meets Action wrote a couple of interesting pieces – COVID-19: A tipping point for insurance digital transformation? and Will COVID-19 Be The Tipping Point for Digital Transformation? I blogged about the general sense that digital transformation is being pushed by COVID-19 last week. But Mark makes a compelling case [...]

A survey in CIO magazine on IT leaders’ thinking in the current crisis revealed that a plurality (37%) chose digital transformation as their first priority to help the business persevere through the current disruption. Moreover, a full 61% of respondents agreed with the statement that the effects of the pandemic are actually accelerating digital transformation [...]

The COVID-19 Coronavirus has upended the world economy – and your business. While the impacts to date have been dramatic, we have to face the fact that this is the beginning of a new normal – a world in which this virus circulates. This will have short- and medium-term consequences for your business regardless of [...]

Jim Sinur of Aragon Research recently published a new blog Mounting Pressure for Better Decisions. He argues, correctly, that decision making is under pressure because there is more data available than ever before, a need for faster change in the way organizations make decisions to respond to evolving circumstances and a general need for speed in [...]

I am giving a webinar on Wednesday, August 2, 2017 at 1:00 PM EDT about 3 Critical Elements of a Digital Business Platform Enterprises increasingly demand digital implementations that differentiate them from their competitors. Digital Business Platforms deliver this differentiation by coordinating goal-directed work and supporting the intelligent interaction of people, software, and machines. These Digital Business Platforms [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM’s Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems – something that Humana is focusing on [...]

Ginni Rometty kicked off day two of the IBM Interconnect conference, with a pitch that cloud is changing IT, business and indeed society. Cloud, and the IBM Cloud in particular, she says will allow a new generation of business and change the world. Cloud is already 17% of IBM’s business and clearly Ginni sees this [...]

Last day of blogging from Building Business Capability and the first topic is modern business architecture with Gagan Saxena, VP of consulting at Decision Management Solutions, and Andrew Ray of Goldman Sachs. The presentation is focused on a new approach to business architecture to address problems in the legacy approaches – one that connects business at rest to business [...]

Continuing to blog at Building Business Capability 2016 with Ron Ross talking about operational excellence. [My comments in italics] He began by talking about the new technology available and its potential while expressing worries that technologies, and technological approaches, might not really change our businesses for the better. In particular he expressed concern that “channel mania” might [...]

I am attending IBM’s World of Watson and will be blogging as much as I can. First up is a two-part session on Advanced Analytics and how you can put advanced analytics at the heart of a Cognitive strategy. Paul Zikopoulos kicked things off talking about the potential for data to transform business and the [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter – data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Neil Ward-Dutton of MWD Advisors kicked off the day at IBM’s Process Summit talking about digital transformation and business processes.  Neil began with a key point – that “Digital Transformation” is more than just hype but that it is also a complicated and multi-faceted concept. Companies are being digitally disrupted because the internet and mobile [...]

I am delighted to announce a collaboration with Jan Purchase of LuxMagi on a new book, Real-World Decision Modeling with DMN. You can read the full announcement here and Real-world Decision Modeling with DMN will be available from MK Press in print and Kindle versions. As Richard Soley, who has graciously agreed to write a foreword for us, says: “A [...]

One of my pet peeves is people who develop mobile applications and then insist on writing all their business logic as Javascript or Node.Js or something. As if the fact of delivering a mobile application overrides the need to be able to have business/IT collaboration around business logic, reduces the need for business agility or obviates requirements [...]

Jan Vanthienen of the University of Leuven presented on business and decision analysis. We visualize the business using process, data and rules models he says to visualize it, to automate it and to eliminate confusion and ambiguity. But there are concerns about just modeling processes. In particular if one tries to model the whole of one’s [...]

We have just released an updated version of Maximizing the Value of Business Rules Components of a BRMSDecision Management streamlines and focuses business rules projects for faster, more effective deployment. Business Rules Management Systems (BRMS) deliver on the promise of costs savings, agility and happy customers. Yet for many organizations, these efforts remain point solutions. Decision [...]

We have just posted a new white paper on Next Generation Claims Systems Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and reduce costs. Insurers can achieve significant speed-to-market gains, reduce fraud and create innovative new claims processes. Today’s insurance claims systems deliver [...]

Tom Debevoise and I gave a webinar this week on 4 key benefits of using the Business Process Model and Notation (BPMN) and the Decision Model and Notation (DMN) standards. We highlighted the power of these two standards in combination, specifically in terms of: Streamlined processes A combination of process modeling and decision modeling produces simpler [...]

I will be giving the Decision Management and Business Rules 101 class at BPM Institute’s New York event in November – Monday November 3 Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight [...]