I will be presenting a webinar with Deb Smallwood of Strategy Meets Action on The top 10 imperatives for insurers and the role of decision management in addressing them on November 10th, 2010 at 10am Pacific.
As Insurers position for market recovery and deal with the forces reshaping the insurance business, SMA’s industry research has identified 10 critical imperatives that will deliver sustainable profitable growth, agile customer service and scalable business optimization. At the core of these initiatives is putting your data to work, and putting it to work across channels in day-to-day, front-line operations. This webinar will:
- Introduce the top 10 imperatives
- Show how analytics and a roadmap to a modern IT architecture are essential
- Introduce decision management as a framework for applying analytics in operational systems
- Identify next steps for insurers