Well I did the Blog Talk Radio thing with Blake Landau this morning and hopefully there are some visitors today as a result. UPDATED: Here’s a link to the podcast – Decision management and CRM.
If CRM is your thing, check out the Customer Experience category or this series on using decision management to build a 21st Century Customer Experience. You might also check out my company’s CRM page at decisionmanagementsolutions.com/crm.
If you heard the show, drop me a line (firstname.lastname@example.org) and let me know what you thought. I always like to get questions that prompt blog posts too so feel free to send questions about decision management and CRM (or decision management and anything really) to me.