I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:
- Executive sponsorship and active evangelism are key
- Build expertise – centers of excellence – within the groups that are managing rules
- Start early and iterate the process as you learn more
- One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
- Give rule change authority to the people who are expert in the policy
- People and process matter far more than tools
One interesting question I still have is whether you should be worrying about rule changes or decision changes? Obviously decision changes require rule changes, but where to manage and version the changes?