JT on EDM

InRule Technology is continuing to sell with a ruthless focus on .NET. They say they are still getting good traction with their focus on being the premier .NET business rules solution. Version 3.2 was released mid May and was a release driven primarily by the requests they get from their customers, especially those selected by [...]

Syndicated from ebizQ
I saw this list of 10 skills developers will need in the next five years – developers not programmers you notice – and I was struck by several things.
First and foremost it still assumed that application developers would be programming – not assembling applications from components, not specifying the behavior of a system [...]

Frank Kozlowski of Kohler presentedf on a web-based warranty system. When they set out to develop the system their goals were to move to a start-of-the-art, easy to use system that was web-based so dealers could enter claims directly anywhere in the world (they have 12,000 dealers). They wanted to reduce their cycle time from [...]

Some weeks back I got a review on Tavant, a 700 person IT services and solutions company with a focus in financial services (mortgage, trading and security), ebusiness and Service Operations such as warranty management. I was interested in their warranty product as part of my research into the warranty claims space. The product – [...]

Continuing some posts on next generation warranty systems in the build up to speaking at the Warranty Chain management conference I thought I would contrast how current generation warranty systems handle critical decisions with how next generation systems do so.

Decision
Today
Next Generation

Is Claim Valid?
Data validation rules are coded into the user interface that captures [...]

I recently got a chance to discuss EpiAnalytics product offerings and see a brief demonstration. EpiAnalytics provides contact center analytics to improve customer service and technical support business processes using analytics (including text analytics) and decision automation to automate the manual analysis of leads and support emails. The results are then plugged into an engine [...]

I am going to be attending ILOG’s DIALOG ‘09 user group next month and I thought I would build up to it by posting my thoughts on some of the opportunities IBM has as it integrates ILOG’s technology into its product portfolio. Today is the first one in this series – the opportunity to use [...]

I got an update from Ishmael Ghalimi at Intalio this week. I have blogged about Intalio a few times, including a set of posts from their user group – check out the intalio tag. Intalio is a company built on a variant of the open source model with 80% of their code in open source, [...]

When I was in the UK recently I got a chance to have a coffee with Mark Proctor and get a detailed demo of the new Drools release – 5.0.
Mark spent most of the time showing Guvnor, the new web-based business rule management system for Drools. Built with GWT this looks and works great – [...]

I had a chance to catch up with Marwane from IDS Scheer the other day and talk about ARIS, IDS Scheer’s enterprise modeling product. The ARIS architecture or platform has currently more than 25 products for enterprise modeling divided into 4 platforms (Strategy, design, implementation and controlling) and 6 solutions (Enterprise BPM, EA, SAP, [...]