webinar

Webinar: Legacy modernization with Decision Management and Business Rules

February 1, 2011

Many organizations’ agility and responsiveness is hamstrung by their legacy systems. Replacing them wholesale is impossible but the constraint they impose on the business is unacceptable. In this session I will show how you can use Decision Management and business rules to avoid replacing the whole application while still maximizing [...]

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Webinar: 10 best practices in operational analytics with Dean Abbott

January 31, 2011

One of the most powerful ways to apply advanced analytics is by putting them to work in operational systems. Using analytics to improve the way every transaction, every customer, every website visitor is handled is tremendously effective. The multiplicative effect means that even small analytic improvements add up to real business [...]

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Webinar: Analytics in Action: BPM and Intelligent Operations

January 29, 2011

[ March 10, 2011; 12:00 pm to 12:45 pm. ] I am giving a webinar on BPM and Intelligent Operations as part of the ebizQ BPM in Action series on March 10. Operational systems can certainly be made more efficient with BPM, but what about making them more effective? Increasingly, companies need intelligent operations that deliver a real improvement in effectiveness. BPM is the right [...]

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Aster Webinar: Turn your data into big $$$: What you Need to make this Easy!

January 26, 2011

[ February 8, 2011; 11:00 am to 12:00 pm. ] I am presenting at an Aster Data (see my Aster Data first look here) sponsored webinar on how to Turn your data into big $$$: What you Need to make this Easy! Big data is crushing your systems, and keeping up with ever-increasing storage costs is becoming a challenging task. But there are [...]

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Calpont Webinar: Taming the Data Tsunami: Next-Gen Analytics Enable Effective Relationship Marketing

January 19, 2011

[ February 3, 2011; 11:00 am to 12:00 pm. ] I am presenting at a Calpont (see my Calpont first look here) sponsored webinar on Taming the Data Tsunami: Next-Gen Analytics Enable Effective Relationship Marketing. Online advertisers are deluged by an increasingly complex marketplace, exponentially growing data streams, and demands for greater value from online spend. Marketers must employ highly dimensional and [...]

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Information Week Webinar – What, exactly, do you mean by business rules

December 1, 2010

[ December 9, 2010; 11:00 am to 12:00 pm. ] I am presenting at an IBM/Information Week webinar What, exactly, do you mean by business rules on December 9th. I will try to clear up the confusion between rules and decisions, explaining why this distinction is critical if you expect to incorporate improved agility into your organization’s ability to respond to market demands, competitive actions [...]

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SAS Webinar – Business Analytics 101

November 18, 2010

[ December 15, 2010; 10:00 am to 11:00 am. ] I am presenting at a SAS webinar Business Analytics 101 on December 15th with Anne Milley and Tapan Patel of SAS. I will be presenting my thoughts on analytics and on a recent CIO Magazine/SAS study that was written up in a MarketPulse paper “From Data to Differentiator” (registration required). You can register for the [...]

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Here’s why you should refuse requests for reports!

November 9, 2010

One of my favorite web analytics bloggers, Avinash Kaushik at Occam’s Razor had a great post recently – Rebel! Refuse Report Requests. Only Answer Business Questions, FTW. In this post he argues that web analytics professionals should refuse requests for reports like

How much traffic is coming to our website?
I want a conversion rate
I want a [...]

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Last three webinars in 2010 – Insurance, Analytics, Drools

November 2, 2010

We are wrapping up our webinar series on decision management and I wanted to make sure you knew about the three remaining webinars. These webinars are a great tool for you to learn more about predictive analytics, business rules and decision management in practice. There are more details on the events page [...]

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Webinar: The top 10 imperatives for insurers and the role of decision management in addressing them

October 5, 2010

I will be presenting a webinar with Deb Smallwood of Strategy Meets Action on The top 10 imperatives for insurers and the role of decision management in addressing them on November 10th, 2010 at 10am Pacific.
As Insurers position for market recovery and deal with the forces reshaping the insurance business, SMA’s industry research has [...]

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Simplifying complex processes

September 9, 2010

Syndicated from ebizQ
There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process designs. If the process you end up designing is the BPMN or BPEL [...]

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Fall webinar series announced

August 30, 2010

I just scheduled and announced four new webinars for this fall:

Simplifying over-complex processes
Delivering customer centricity across multiple channels, multiple platforms
Implementing analytics? You need business rules
Decision analytics – more than BI and web analytics

You can find all my upcoming events in the Events Calendar.

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Webinar – Decision analytics – more than BI and web analytics

August 30, 2010

Analytics means putting all your data, not just your web data, to work improving the way your web site works. It means using your historical data not for reporting but for predicting and driving new and more effective behavior across the company. It means putting all your data to work improving decision-making.
This webinar will show [...]

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Webinar – Implementing analytics? You need business rules

August 30, 2010

Putting business analytics to work is top of mind for organizations like yours. Business agility and operational responsiveness are more important than ever. There is a real opportunity to use analytics – especially predictive analytics – to seek out increasingly small margins and understand your customers, products, channels, partners and more. But predictive analytics is [...]

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Webinar – Delivering customer centricity across multiple channels, multiple platforms

August 30, 2010

Organizations have multiple channels for interacting with their customers. Each channel has its own platform for valid technical reasons. And each line of business has its own systems while customer data is spread across multiple databases. To deliver customer centricity, organizations need to connect these elements effectively. At the heart of effective customer interactions are [...]

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Webinar – Simplifying over-complex processes

August 30, 2010

One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and manage them as peers – not part of the process but supporting it – find they can simplify process designs, increase agility and bring business users and IT into better [...]

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Webinar on business rules governance

August 19, 2010

My friends at DAASL are hosting a webinar on How to achieve Rule Governance and the associated Best Practices for Enterprise wide adoption of Business Rules Management Systems. To register for the webinar go to http://daaslinc.net/webinar.php?id=Webinar1
The webinar is on 26th August 2010 at 10am Pacific/1pm Eastern. Chaitanya Kumar Sharma will speak and cover:

Introduction to BRMS
Why [...]

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Webinar with Progress on decisions and responsiveness

July 21, 2010

I am giving a webinar on “Building Responsive Enterprises – One Decision at a Time” with Progress Software this week. I will discuss how decision management improves business performance by identifying the key decisions that drive value in your business. I will discuss:

The responsive enterprise
The need for decisions
Business rules and business [...]

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New webinar – Trendspotting for growth

July 1, 2010

[ July 15, 2010; 10:00 am to 11:00 am. ] I am acting as host for a Smart Data Collective webinar “Trendspotting for Growth: Finding the patterns that lead to smarter action with Analytics” on July 15, 1 PM ET / 10 AM PT. You can register here and I hope to see you there.

As companies using analytics know, data is key [...]

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Webinar: Business rules and decisions in BPM (SAP)

May 4, 2010

[ May 6, 2010; 6:00 am to 7:00 am. ] I am giving a webinar for SAP on business rules and decisions in BPM. You can register here and the recordings will be available. This is one of a series promoting SAP’s new book on BPM, which I am writing a couple of chapters for. You can also download a white paper I wrote for [...]

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