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I am giving a webinar on Boost Straight Through Processing in Your Claims System with Decision Automation at 10am Pacific on November 16. Register for this free webinar to see how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, [...]

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

I am giving a webinar on Wednesday, August 2, 2017 at 1:00 PM EDT about 3 Critical Elements of a Digital Business Platform Enterprises increasingly demand digital implementations that differentiate them from their competitors. Digital Business Platforms deliver this differentiation by coordinating goal-directed work and supporting the intelligent interaction of people, software, and machines. These Digital Business Platforms [...]

I am giving a webinar on Success in Customer Next Best Action: Decision Modeling, Rules and Analytics Thursday, May 18, 2017 10:00 AM PDT Digitizing, personalizing and improving customer interactions is critical to business growth, customer retention and market engagement. Executives want to ensure that every interaction with every customer adds value – they want [...]

I am giving a webinar with the International Institute for Analytics on Bringing Clarity to Analytics Projects with Decision Modeling: A Case Study on February 2 at Noon Eastern To succeed, an analytics or data science team must effectively engage with business experts who are often inexperienced with advanced analytics, machine learning and data science. They need a [...]

I am giving a webinar on November 16 at 10am Pacific/1pm Eastern with Oracle on “Innovations Driving the ROI of Real-Time Analytics” New innovations are making it more practical than ever to deliver real-time operational analytics. As costs decline and technical barriers are overcome, organizations in every industry can improve their operational decisions with better, [...]

I am participating in a webinar on “The citizen data scientist: Can you democratize analytics for better business outcomes?” with Information Management, sponsored by Dell. Analytics is about better understanding customers, markets, and other phenomena that impact business performance. So while PhDs in mathematics and computer science play an important role in analytics success, employees with [...]

I am giving a webinar on Analytics Teams: 5 Things You Need to Know Before You Deploy Your Model on November 15 [NEW DATE] at 11am Pacific Many Analytics Teams have experience with building what seems like a great model–valid, predictive, powerful–only to see disappointing or even no business impact. Some models are not deployed, or take [...]

I am giving a webinar on Analytics Teams: 6 Questions to Ask Your Business Partner Before You Model October 13 at 11am Pacific. Analytics Teams know that one of their biggest challenges is effective communication and collaboration with their business partners. Projects are plagued with too many iterations to get to a solution, too many detours [...]

I recently participated in a webinar on Modernizing Your Legacy Platform to Deliver an Optimal Customer Experience with Benjamin Baer of FICO We discussed how, with today’s consumers expecting a compelling digital experience, organizations trying to develop modern, mobile and secure UIs are struggling with the limited capabilities of their legacy systems. An ‘optimal digital experience’ requires real-time transactions, seamless [...]

I participated in a webinar Building Outstanding Customer Relationships: Delivering Relevant Next Best Actions for Retail Bank Customers with Steven Noels of NGDATA. We discussed next best action marketing, where each customer becomes a “segment of one” versus a “segment of many,” improving marketing action precision and relevancy. Implementing next best action marketing requires the right technology to give you [...]

Join me for a free webinar on 3 Reasons to Adopt Decision Modeling in your BRMS Program Thursday, September 29, 2016 11:00 AM PDT Decision modeling address 3 key challenges of a existing BRMS program, improving traceability, sustaining business engagement and maximizing re-use while minimizing duplication. A decisions-first, decision modeling approach using the Decision Model Notation [...]

I am giving a webinar on Modernizing Your Legacy Platform to Deliver an Optimal Customer Experience with FICO, Thursday, September 22, 2016 at 10:00 am Pacific/ 1:00 pm Eastern Today’s consumers expect a compelling digital experience, especially on mobile devices. To do that, organizations need the tools to develop modern, mobile and secure UIs – however, many [...]

Join me for a free webinar 4 Reasons to Start with Decision Modeling on Your First BRMS Project on Thursday, September 15, 2016 11:00 AM PDT If you are kicking off your first BRMS project, don’t start by gathering the rules! Often teams will be advised to begin their project by gathering all the relevant rules, in a [...]

I am participating in a webinar Building Outstanding Customer Relationships: Delivering Relevant Next Best Actions for Retail Bank Customers on September 21st at 12 Noon Eastern/9am Pacific with Steven Noels of NGDATA. Next best action marketing is a tactic that has been around for a while, but few marketers have been able to fully take part [...]

I am giving a webinar with FICO and Automotive News on Strategies for Driving Real-time, 24×7 Business Outcomes through Analytically-Driven Decisions, July 12th at 2:30pm Eastern. The automotive industry has invested heavily in its Big Data, digital, business intelligence, and analytic infrastructures. But insights promised by these investments frequently remain hidden in the vast amount of [...]

I recently participated in an International Institute for Analytics webinar,  Prescribing The Right Decision With Prescriptive Analytics (I am a faculty member of IIA). In the webinar we did some surveys that had some interesting results. First off we asked the audience what they were using analytics for. This was interesting to me as it overlapped [...]

I am giving a webinar on DecisionsFirst Modeler and IBM ODM Integration Wednesday June 22 at 2pm Eastern/11am Pacific in which I will demonstrate the integration capability of DecisionsFirst Modeler Enterprise Edition with IBM Operational Decision Manager (ODM). In the webinar I will Quickly introduce DecisionsFirst Modeler as a platform for decision modeling with DMN Discuss the integration of [...]

I am participating in an International Institute for Analytics webinar, 9am Pacific on June 23 “Prescribing the Right Decisions with Prescriptive Analytics” Automation of everyday activities holds the promise of consistency, accuracy and relevancy. When applied to business operations, the additional benefits of governance, adaptability and risk avoidance are realized. Prescriptive analytic empowers both systems [...]

I am giving a webinar on Decision Modeling with DMN for RedHat JBoss BRMS Thursday May 26th at 1pm Eastern/10am Pacific in which I will demonstrate the new integration capability of DecisionsFirst Modeler Enterprise Edition with RedHat JBoss BRMS. In the webinar I will Introduce Decision Modeling with DMN Discuss the new integration of DecisionsFirst Modeler [...]